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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We spent two nights in the hostel in the double room (Queen size bed). The hostel was quite clean and the staff very friendly. There is a large kitchen with a lot of equipment to make your own meals, and the hostel offers the possibility to buy breakfast (granola, milk, yogurt, fruit, bread and jam, with vegan options) and a pre-cooked microwavable dinner (with a few vegetarian options), which was great as there are no shops in Lochranza.
Negative section of review
Although the hostel was quite clean, I would recommend deep cleaning the rooms/common areas more often- there was quite some dust below our bed and in the corners of our room, not a big problem but it can be improved ;) Also, it would be nice to have some small lights next to the bed in the rooms.
Positive section of review
Great to have a bath to soak in after a day's walk on the West Highland Way, wish more places we stayed had a bath. It was quiet and comfortable and a great location. Excellent value for money.
Negative section of review
We enquired at check in about vegan options at breakfast and dinner and were told none. We weren't bothered as the Real Food Cafe is next door but you would've thought they would have something.
Positive section of review
Great contact with the owner. Perfect location for visiting Kew Gardens. Parking in front of the hotel was great. Nice, cosy rooms. Convenient late check in procedure.
Negative section of review
Steep stairs without railing a little difficult for grandfather. Breakfast only starting at 10h.
Positive section of review
Lots of space very comfy had a well equipped kitchen and only around 10-15 min walk to the harbour
Negative section of review
Only one thing to complain about was the dripping tap in bedroom we did phone about it and nobody turned up to repair it
Positive section of review
Great value for money clean and comfortable room and very nice breakfast thanks
Positive section of review
Fabulous room with a very comfortable bed. The breakfast was excellent.
Positive section of review
The staff were so friendly, customer service was fabulous.
Positive section of review
Was perfect. Definitely recommend
Positive section of review
Beautiful location and property
Negative section of review
Dining in the Bistro was a bit basic for such a nice property
Positive section of review
Location and off road parking
Negative section of review
Bit tired