1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved everything about the property - was such a fun decorated space yet everything was highly functional and well thought out for travellers. The cafe was open early in the morning (great for travellers), the rooms were cosy and the blackout blinds meant great sleep. The inclusion of a yoga mat in the room was such a thoughtful touch - anyone knows after a long flight, you just want to stretch! Staff were superb, very helpful - Precious, John and Michael were excellent.
Negative section of review
Nothing!
Positive section of review
My partner and I stayed here for one night before flying from Glasgow Prestwick airport the following morning. The place was spotless and the shower was very good. The bed was large and comfy and it was nice to have tea and coffee in the morning. It was perfect for a short stay and was only 15 minute drive to Glasgow Prestwick airport.
Positive section of review
Firstly how nice the staff was, the room service man was the most polite I’ve ever come across. I for get his name but he told me he was from Egypt. The hotel was very very clean and quiet. Loved I could control my own room temperature and fans c
Negative section of review
As was my first time here which I wasn’t asked if I had been before I had no idea about the lift and card situation so I was stuck for a short period of time Untill a couple got in and explained, same with the light situation in the rooms I had to call and ask but would have been nice, to have been informed at the desk. Also I was under the assumption the room came with slippers and dressing gowns which mine did not have any if I had known this I would have fetched my own, as I wanted comfort.
Positive section of review
Lovely apartment minutes away from the underground. Lovely host and easy Check-in. The cot we asked for was already set up - complete with little pillow and a baby-blanket!
Positive section of review
Great hotel wonderful staff and would recommend. Want to single out Lovely who looked after us at dinner. Wonderful lady. Thank you
Negative section of review
Noisy air con but wasn’t something that would put me off
Positive section of review
Staff were very friendly and went above and beyond to be helpful. Bed was very comfortable and a lovely hot shower.
Negative section of review
The room was cold even with the radiator on.
Positive section of review
Polite staff, and gluten free and dairy free breakfast options too without having to ask.
Negative section of review
No anti slip surface in shower tray. HW37
Positive section of review
Location was great
Positive section of review
Location excellent
Negative section of review
Could be clearer thant there was only one showee