1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The welcome from the host and the friendliness of the staff. The room was clean and had the availability of kettle and selection of sachets. The room was quiet and I had 2 good nights sleep on the comfortable bed. The shower was large and had plenty of hot water.
Negative section of review
There were no issues.
Positive section of review
Clean room. Nice decor. Helpful and friendly staff. Good facilities and a nice spa. Thoroughly enjoyed our stay and came away refreshed and rested. Definitely will book here again when we are going to York.
Negative section of review
There wasn’t anything I didn’t like.
Positive section of review
Really good location, within easy walking distance of Kings Cross/St Pancras and Euston, but down a fairly quiet street. Friendly staff, clean hotel and the room we had was spacious and well appointed.
Positive section of review
Nice decor, tastefully blending contemporary light textures with Victorian building. Bright and airy, with nice views across the bay. Good size car park - but you will have told pay a parking charge.
Negative section of review
Surprised by the extra (unforeseen) charges. When I booked, the listing showed 'Breakfast Included'- however, this was for a basic continental. If you want a cooked breakfast you'll be charged extra (as shown on the breakfast menu). The overnight car parking charge in their own car park was £10. So my overnight stay was £20 more than I was expecting, realising only when checking out.
Positive section of review
Best location possible at Windsor 5 minutes walking from the Castle. Very cozy hotel with a vintage vibe! Very nice breakfast! Before dinner also had some lovely drinks at the Bar.
Negative section of review
A renovation on the bedroom decoration is starting to become necessary
Stratford-upon-Avon, United Kingdom
Positive section of review
good breakfast and dinner The room was very good. The reception staff were extremely good and helpful/
Negative section of review
My wife found climbing in and out of the bath difficult even when only using the shower. Are rooms available with walk in showers?
Positive section of review
Literally a 1 min walk from the terminal so ideal for a late night arrival or early departure.
Negative section of review
Was hoping for a better rate for late show ups (delayed flight & missed connection) but price reasonable overall
Positive section of review
Nice reception staff and great bar man who makes a brilliant Negroni.
Negative section of review
Restaurant staff were disinterested and slow with serving. No atmosphere in restaurant.
Positive section of review
fast check in
Negative section of review
vending machines where totaly emty
Positive section of review
As described
Negative section of review
Nothing