1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was lovely and clean and neat really close to the beach. I’m a solo full time working mum with a daughter with significant trauma issues so I’m constantly exhausted. it was a lovely calm relaxing evening I even got to go for a nice walk along the beach. I spoke to a few of the neighbours and they were all very nice and welcoming.
Negative section of review
The double duvet was a bit small, I have to cuddle my daughter to sleep every night and I had to move in the middle of the night to another bed as I couldn’t get enough of the duvet!
Positive section of review
Cold water in the morning, called reception five times and no answer, had to shower the children in cold water which was terrible. Loud noise during the night. Two dirty towels, bed hand crumbs inside. Spoke to manager who advised refund will be granted, not happy with the service.
Negative section of review
Please read above
Positive section of review
Excellent breakfast, very attentive management. Rooms small but very comfortable, very clean, nice hot shower. Convenient location.
Negative section of review
Rooms small.
Positive section of review
Great location. Very clean. Breakfast was lovely. Host Simon couldn't have been more welcoming. Had a fabulous weekend.
Negative section of review
Nothing.
Positive section of review
The scenery, and area ,restaurant and bar area were really nice..
Negative section of review
N/A
Positive section of review
Great location for Manchester airport
Negative section of review
The previous guests had been smoking in the room and it smelt heavily of stale smoke and chemical air freshener. We had upgraded our room and on arrival when we were told of the issue we were told there were no rooms available of that type and it was also not possible to go back to the original room request. We were given two drinks vouchers while we waited. At the bar we were told 'we don't serve cocktails here' even though there was a cocktail menu on the table. When we challenged this the bar manager became rude and accused of lying about what we had been told. We asked to speak to a manager but she walked away without further discussion.
Positive section of review
Very clean - perfect location
Negative section of review
Maybe the glass bathroom! But not so big problem!
Positive section of review
The room had netflix
Negative section of review
The host was nowhere to be seen to make sure everything was ok The house was not clean, there were two men in the living room who left the place dirty The bathroom had phlegm in the sink They were selling weed at the bottom of the stairs and intimidating and smoking thick weed in the air which i inhaled I woke up and there was nobody in the house and the front door was wide open which is against health and safety standards and put us at risks There is basically zero consideration for the customer
Positive section of review
Food was excellent
Negative section of review
Bed a bit soft wooden floor
Stansted Mountfitchet, United Kingdom
Positive section of review
Location
Negative section of review
Staff appeared disinterested and lacked customer service.