1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Porridge was available, great, couldn't find marmalade. Lots of choice, could hot food be covered as it got cold quickly and we were early. Room lovely, beds comfy., clean, hot water, no complaints. Staff efficient and friendly. Location fine for coast visits. We love Northumberland so are biased but would visit the hotel again and recommend it to others.
Negative section of review
The hand towel was too far away from the sink. No marmalade at breakfast. Was a bit worried that some staff were petting dogs and then serving food.
Positive section of review
it was very clean and the food was lovely. It was a lovely birthday night away and to be track side which was amazing. The shop was very cool as well. Phoebe who was serving in the bar was lovely and very efficient
Negative section of review
The extractor fan in the shower is so loud. Luckily turns off at 9pm but comes on before 7am. There was some delays with the bar upstairs, phoebe seemed to be working alone as the other staff member with her was very slow, didn’t seem to know what he was doing and people were waiting 30-40 minutes for their drinks. When I checked in my room was wrong, I didn’t get track facing and the reception lady was very good she checked my confirmation and upgraded my room to what it should’ve been.
Positive section of review
Location is very good for bird watchers and walkers. Very nice relaxing setting and comfortable place to stay Staff very friendly and helpful. Restaurant and had food good choice and well presented.
Negative section of review
Breakfast could be better. Coffee very average and the sliced bread could be so much better for the price you are paying. Bathroom could do with a make over and the shower was just ok.
Positive section of review
Fantastic location on the beach. Establishment and room were old, but everything was functional and clean. Staff were friendly. Would definitely recommend the Marine to my friends.
Negative section of review
Nothing
Positive section of review
Straightforward, comfortable and the contact we had with the owners was great.
Positive section of review
Very good food. Lovely staff serving us. Swimming pool was very nice.
Positive section of review
Cute pod with all you need. Great breakfast supplies!
Negative section of review
No WiFi only issue
Positive section of review
Location, cleanliness, quality of staff, breakfast.
Negative section of review
N/a
Positive section of review
Spacious, quiet and clean.
Negative section of review
No natural light
Positive section of review
The location.
Negative section of review
We tried to contact host a few days before arrival, but they didn't reply. On arrival, we had been provided with the wrong key code. We'd flown 11 hours and had a lot of luggage - we were left waiting on the doorstep. We called and text - but no reply! After 20 minutes we walked and ubered to our son's house 15 minutes away and waited over an hour before we were given the correct code - so we had to pay for yet another uber to get back to the flat. The apartment was very tiny a - which we expected - it was up a big flight of stairs. Flat was EXTREMELY basic. The linen was crumpled, hairs on the windowsill. The floor had so many bits on it that we didn't want to walk in bare feet. It was certainly "self-catering" taken to the extreme... one bath towel each for FOUR days! No soap, 1 toilet paper, 1 coat hanger, no kettle in the room, - although you could walk down the stairs to a kitchen with 3 cups, 1 spoon, 1 knife for about 5 apartments - but no complimentary tea, coffee or milk. It did have an iron - but no ironing board. There was no personal service at all - no follow up to see if we were in ok and ask if everything was fine.