1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, had an issue with my shower which I didn’t discovery until late at night. The night receptionist was fantastic, attempted to repair but when that didn’t work swapped he swapped my room for the one next door. Excellent customer service (sorry didn’t get his name but he deserves a pat on the back!)
Negative section of review
The stairs - with no lift Breakfast coffee , and the juice wasn’t great.
Positive section of review
Great hotel for pre holiday stay. Location was perfect for Terminal 3 departures which was easy to get to via covered walkway. Runway bar was lovely too. Good choice of food & drink. All staff were friendly and accommodating. Definitely stay again if flying from London Heathrow.
Positive section of review
Couldn’t fault the property or location. It was well presented and the welcome pack was a lovely touch and appreciated. I would definitely stay there again if available. It was nice to have the parking permits too as our car was too big for the space behind the property.
Negative section of review
N/A
Positive section of review
Location was very convenient, hotel is located close to the main train station and all attractions
Negative section of review
Very narrow stairs and lack of elevator, unnecessary furnitures in the very small room and pillows and additional items on bed that serves as a decoration but are not hygienic
Positive section of review
We love the rooms, location, the bar and restaurant food is always fab
Negative section of review
Everything I'd always great no negative feedback
Positive section of review
Nice & modern, clean. Handy for town. Very accommodating host! X
Positive section of review
the reception area was lovely and staff very friendly
Negative section of review
the room was very worn down and not kept on top of. didn’t sleep very well as there was noise coming from restaurant/bar until early hours. walls very thin and could hear everything going on in hallways. both times we tried the restaurant dinner and breakfast we couldn’t be seated as they were ‘too busy’, even though there was only 2 of us. it stunk like someone had been smoking in and around our room.
Positive section of review
Everything about this Hotel is just Perfect.
Negative section of review
There is nothing to dislike.
Positive section of review
Ease of access
Positive section of review
Nothing.
Negative section of review
Please stay away from this site if you have tools or valuables on boards. Woke up in the morning to find a hole drilled into my van and all my tools taken. Costing nearly 2 grand. Hotel manager said he heard car alarms at 4am but didnt bother to check Another 2 vans along with mine shared the same fate and it obviously happens alot
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