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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lucy and Dan were very welcoming, friendly and looked after us very well. We recommend their exceptional home cooked breakfast and dinner. It really felt like a home from home. The location is lovely so close to beautiful surroundings.
Positive section of review
A family hotel with lots of space internally and in the ground. Friendly people with limited numbers but very diligent. We enjoyed it immensely Food was excellent
Negative section of review
Grounds a little out of control. Trees needed treatment. But we enjoyed our stay
Shepton Mallet, United Kingdom
Positive section of review
Second time staying just as good as first lovely very friendly staff great food, everything you would want in an overnight stay. Hopefully will return
Positive section of review
Lovely hosts, equipt perfectly literally thought of everything! Would 100% recommend and already looking to rebook.
Positive section of review
Really cosy, kitted out with everything we needed, even threw in the northern lights!
Positive section of review
Guy on reception was really helpful! Let me check in early, and was very friendly
Negative section of review
Location was great for me, which I scored positively, but the room itself felt like a prison- bathroom was tiny, room was tiny and roasting hot. Housekeeping was everywhere en route to the room (I guess though that’s because I checked in early!) I just felt horrendous being there, and checked out of the hotel 4 hours after checking in! 🙈
Positive section of review
Good location just off M5. Easy parking. Dinner and breakfast available on site.
Positive section of review
Comfortable bed, good lifts nice lobby
Negative section of review
Shower was too small for large male, Lack of plugs near bed Lack of TV channels Couldn't connect device to TV for streaming website and code didn't work.
Positive section of review
Breakfast good Staff good
Negative section of review
Bed not clean or made up properly to standard No tea bags in room Poor directions for hotel lots complaining and going direct to the hilton South terminal then releasing its not the same hotel
Positive section of review
I loved the location.
Negative section of review
I didn't dislike anything specific, but the room did get uncomfortably hot at night and the ac unit when turned on blew old dust on the bed. Besides that it was a very pleasant experience.