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2
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Brighton & Hove, United Kingdom
Positive section of review
The room was in a great location and access was easy with very clear communication from the hotel. The room was sufficiently clean and the bed was very comfortable. They had complimentary earplugs behind the building entry door which was a nice touch. The bathroom was renovated but works were required to ensure proper comfort.
Negative section of review
The bathroom door did not close nor lock. The door did not latch into the door frame at all and the original lock was broken and hanging loose. Another pin-style lock had been installed but it was not aligned and therefore did not lock. The lock would not have been an issue if the door closed at all. I messaged the property during our stay but we did not receive a response at all. Two types of milk and a juice were left but all 3 bottles were opened from the previous guest which (as a hotel manager) is very unsanitary. Smaller bottles refreshed between every guest is the better option. The rooms are also quite loud and you can hear other guests walking up and down stairs during the night so if you are a light sleeper it is unsuitable. The wi-fi did not reach the room sufficiently at all and would not connect or load inside the room.
Positive section of review
Really close to motorway, good food, nice bar, comfortable rooms. But especially the friendly staff
Negative section of review
All was good
Stratford-upon-Avon, United Kingdom
Positive section of review
Beautiful apartment walked in to Stratford had a great day , then a comfy nights sleep 😊
Positive section of review
Clean and comfortable, enjoyed my stay. Perfect location 👌🏾
Negative section of review
Shower pressure wasn't the best but it was OK.
Positive section of review
The food was excellent, and served up by friendly staff.
Negative section of review
There was a water leak in the bathroom which wet the floor. Our expectation was for a facility all on one level, but we had a downstairs and an upstairs. Luckily we can both climb stairs! We should have been told about this.
Positive section of review
It was close to where we needed to be
Negative section of review
N/a
Positive section of review
Room was clean and bed was great.
Negative section of review
I paid over £300 for this room and was surprised to see that breakfast WAS NOT included p- come on !!!!!
Positive section of review
Location lovely sandy beach
Negative section of review
Going home!
Positive section of review
Location. Nothing more.
Negative section of review
Filthy. Bed was extremely creaky and was being held up by bits of wood. Nets were torn and filthy. Smelly bedding. Very noisy, as right next to train tracks - not stated in disclaimer or anything. The bed mattress was barely passable as that - we’d have been more comfy in sleeping bags on the floor. Very thin walls. Radiator on constantly and when I asked at reception they said they’d get someone to check it - never happened so had to sleep with windows open next to train tracks with trains coming back and forth through the night. I’d have been happy just to have a comfy mattress but it was awful and I don’t think it’s that cheap either. Wouldn’t have paid £20 for this dump. They shouldn’t be running a hotel with these standards.