1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful location, very quiet. The wooden cabin was very nice, a bit small but heats up fast with the electric heater provided. We enjoyied the peace and silence of the nature around us.
Negative section of review
Bathroom is detached and the shower's temperature is warm but can't be adjusted to hotter or colder.
Positive section of review
Well maintained, beautiful historic building. Room was spotless, comfortable and spacious. The breakfast was varied and delicious and staff were courteous and friendly.
Negative section of review
N/A
Positive section of review
Great location on Leith and easy access into the centre with the new tramway. Also got upgraded to a suite which was a pleasant surprise.
Negative section of review
No fridge in the room!
Positive section of review
Lovely location, warm & comfortable. Very well equipped even with a toastie maker & a cheese grater!
Negative section of review
Nothing.
Positive section of review
it was a lovely hotel just shame breakfast didn't come with it but was nice
Positive section of review
Bars and restaurants lovely! staff were nice! Hotel is in central Harrogate!
Negative section of review
Rooms were clean but need an up date but for the price ok! Theyres no air conditioning and rooms are small!
Positive section of review
Nice decor in the room. Fabulous continental style breakfast.
Negative section of review
No onsite parking. Entry via back alley a little strange. ‘Art Deco’ room very narrow. No towel hooks or lock on bathroom door. It is important to note that the bedrooms and The Bistro are two separate businesses. The breakfast is part of your room stay. We had dinner in the Bistro one night and it was overcooked brown food reminiscent of the 1970’s
Positive section of review
Good breakfast, pleasant staff and great location
Negative section of review
Bathroom flooded when you took a shower. Not sure which part of hotel had been recently refurbished? Menu needs expanded as currently very limited.
Positive section of review
Staff and location great. Room was nice.
Negative section of review
The room needed better pillows, have more flat space.