1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Property was lovely, very spacious and everything that was needed was provided. Location ideal with walking distance to shopping centre and train station. Bars and restaurants on your doorstep too plus Morrisons right opposite
Negative section of review
Only negative was the noise from the bar below, although that said it was a Friday night so understandable too. Did notice that flat didn’t have any air conditioning not sure how that would impact in a hot summer. We stayed in June and was fine, weather was mild.
Positive section of review
We loved it as we were at a family wedding at the Blythswood Hotel right next door but that aside it was central for everything- awesome location
Negative section of review
Nil - amazing
Positive section of review
The proximity to the airport worked well for us as we were catching a plane home the next day. The kitchen was able to cater for a tricky diet.
Negative section of review
The food arrived cold.
Positive section of review
It was a little confusing because the staff asked me if I had booked a queen size bed and I couldn’t remember. I thought they should know it?
Positive section of review
Breakfast until 11am. Friendly staff. Quiet area next to Castlewellan Forest Park, with beautiful walks.
Negative section of review
If you don't leave a sign out before 11 am asking for your room to be serviced, then it isn't done! We missed this deadline and our room wasn't serviced. We had to ask reception for new bath towels, hand towels, toilet rolls when we came back to the hotel after a day out... Pity reception hadn't warned us when we booked in. Other than this, everything else is OK.
Positive section of review
Staff were excellent. Spa was nice. Bed was comfortable. Nice balcony
Negative section of review
Dust in room wasn't cleaned properly before we came. Not enough condiments. Cobwebs n spider in room
Positive section of review
Superb - clean - very comfortable. Free car parking
Negative section of review
I found it difficult to locate property. Use of the correct name for the car park would be good as it wasn’t called the Octogan car park. No turn right I instruction past the octogan - the car park wasn’t partic large , there wasn’t a hill to car park, Say nab didn’t take me to car park PETTERS WAY - different perspective I guess -
Positive section of review
It was convenient for visiting family
Positive section of review
Everything was lovely
Negative section of review
The only issue was extremely squeaky floor boards
Positive section of review
Everything was great