1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean and the most comfortable bed we had in Shetland. Great shower and overall furnishings due to the recent renovations. Such a fabulous location too, with views of the bay. Food was great. Staff were super helpful and friendly.
Negative section of review
Nothing.
Positive section of review
Very hospitable. Was able to self cater at night. Interesting place. Was able to put bikes under cover. Enjoyed the breakfast.
Positive section of review
Extremely spacious, clean, and easy to find. Lots of toiletries provided, and the kitchen had basically everything you needed
Negative section of review
May be a bit noisy in the nighttime as you have the main road in front of you.
Positive section of review
Friendly and personal check-in. Great, comfortable en-suite room, with great tea & coffee, and toiletries!
Negative section of review
Not a lot!
Positive section of review
Victorian decor was good, something different, made a nice change. Staff were excellent.
Negative section of review
Unfortunately the kitchen was closed in the evening due to work in progress. We knew this before but would have been nice to have a meal on site.
Positive section of review
Excellent breakfast and location. Could be a problem if you had mobility issues
Positive section of review
Setting was very good the facilities were good.
Negative section of review
Our room was not as requested we booked a twin room and it got changed at the last minute. Obviously two singles separated by less than a foot! Double duvets folded over in a single cover, sheets did fit bed properly and moved showing again a double mattress protector doubled over!! Sink in bathroom was broken in five places. Taps loose.
Positive section of review
Warm friendly welcome , comfortable room
Negative section of review
No hot water , plumbing issue was resolved after breakfast
Positive section of review
Good location and near tube station
Negative section of review
Extreme lack of wardrobe space. Room was lovely but wardrobe was badly designed. Unable to hang long length items in it and had to hang items on the shower rail. Wardrobe was not wide enough for clothes hangar to hang normally and was at an angle so could not hang shirts etc in it
Positive section of review
Everything
Negative section of review
A friend also booked a room well after me for the same period & duration. Her room was £75, mine was £120.