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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Dubai Entire Serviced Room Unit Excellence

    - “Property is on the premium location”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Elsi Pousada

    - “Great and varied breakfast, good locationt, very clean, and lovelly staff. The pool was really nice, and the location is really close to Geribá Beach, Ferradura Beach, and also close do Porto da Barra.”

  • Tru By Hilton Edmonton Windermere

    - “The facilities are modern and well maintained. The rooms are clean and the beds are comfy. The staff is friendly and the breakfast is a great benefit. I like the way it is slightly different each day which is nice for multiple day travelers.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Aeolos Art & Eco Suites Adults Only

    - “For those seeking an escape that ignites the soul and captivates the senses, look no further than this enchanting retreat on the cliffs of Santorini. Lovely to recommended to all!”

  • Villa Taman Rahasia

    - “Clean and comfortable”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Shibuya Excel Hotel Tokyu

    - “The location fab next to the Shibuya Crossing. Staff v.helpful and friendly as my partner uses a walking stick and they helped with moving all of our uggage.”

  • Hotel Tanjong Vista

    - “Strategic location; near amenities, with accessibility of parking lot. Comfortable, worth the money.”

  • Hyatt Regency Amsterdam

    - “Quiet location, accessible by train and underground. Excellent staff. Good breakfast. Thoughtful facilities like water fountain to refill water to reduce plastic.”

  • 3V Apartments

    - “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”

  • Rising Cock Party Hostel

    - “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • HOMA Phuket Town

    - “Pool and food and cocktails lovely”

  • Venüs Hotel

    - “The hotel is located at the perfect place close to the beach. Probably best option considering value for the money.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Park Plaza Cardiff

    Cardiff, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Although the hotel was exceptionally busy - due to the Bruce Springsteen gig at the Principality Stadium - the staff were polite and helpful. We were able to store our case for an hour or so before the room was ready for check-in, and enjoyed a drink at the bar. Our room was very comfortable, with a good bathroom. The location was very good - about a 10/15 minute walk from the Stadium and with views from the bar/breakfast room over some greenery. The breakfast was good. The public areas were clean and modern.

    • Negative section of review

      The only issue was the price - which was not surprising given the shortage of hotel rooms in Cardiff when there is a big event in the city. I would be very happy to stay at the hotel again, but ideally on a less expensive date!

    Reviewed: 7 May 2024 Stayed in May 2024
    Catherine United Kingdom
  • Yelf's Hotel

    Ryde, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Our stay at Yelfs was great. The staff were fab, especially Glen-Z and the bar maid who worked Friday night and Sunday breakfast, didn't get her name. One of our party is autistic and every member of staff was brilliant with her. We only had breakfast on Sunday but it was lovely. Our youngest member was very pleased that there was a pool table. Thank you all.

    • Negative section of review

      The only thing I would say is that some areas just need updating: shower and general decoration. The room was very warm and we were not able to open the windows.

    Reviewed: 7 May 2024 Stayed in May 2024
    Vicki United Kingdom
  • Garden Studio

    Cranbrook, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Peaceful and a lovely sunny area to sit out in. Scrummy collection of quality tea and coffee, not the usual bitter nescafe. Beautiful bedding, light but warm.

    • Negative section of review

      Rather small and crowded, could do with more shelves for crockery, etc. All a little squashed for two people. Somewhere to wash crockery would be nice as bathroom sink very small and filling kettle problematic.

    Reviewed: 7 May 2024 Stayed in May 2024
    Geraldine United Kingdom
  • Pathways Cottage

    Higham, United Kingdom

    Average review score: 9.5
    • Positive section of review

      The cottage is cosy and very charming, beautiful and all that we needed was well organised. We were impressed and spent the best family time. Magic place! 🥰

    • Negative section of review

      Sadly , the pictures in booking.com can't show how magic this place looks in real life 😊

    Reviewed: 7 May 2024 Stayed in May 2024
    Aurimas United Kingdom
  • Hathway House Accommodation

    Redhill, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Really well situated to the airport, a shuttle bus stop right outside, clean and quiet property, Terry was friendly.

    • Negative section of review

      I was hoping there would be a car park but ended up taking the train and a bus there instead.

    Reviewed: 7 May 2024 Stayed in May 2024
    Vaine Abkhazia
  • Cumberland Hotel - OCEANA COLLECTION

    Bournemouth, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Lovely hotel and room. Lovely location. Would stay there again.

    • Negative section of review

      There was only one lift and it could only fit 3 people in at a time which was ok but not ideal. The only annoying thing really was that there was only one plug point and it was by the desk and not by the bed.

    Reviewed: 7 May 2024 Stayed in May 2024
    Katherine United Kingdom
  • The Ampersand Hotel - Small Luxury Hotels of the World

    London, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Property was beautiful quaint & luxurious

    • Negative section of review

      Having to leave

    Reviewed: 7 May 2024 Stayed in May 2024
    Antonia United Kingdom
  • Fisher's Hotel

    Pitlochry, United Kingdom

    Average review score: 8.3
    • Positive section of review

      The location was great

    • Negative section of review

      N/A

    Reviewed: 7 May 2024 Stayed in May 2024
    Jeff United Kingdom
  • The Royal

    Barmouth, United Kingdom

    Average review score: 9
    • Positive section of review

      The location was ideal

    • Negative section of review

      The room was dated and the bed wasn't comfy

    Reviewed: 7 May 2024 Stayed in May 2024
    Rebecca United Kingdom
  • Hyde Park corner 2 bedroom apartment

    London, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Very little

    • Negative section of review

      The apartment was not maintained. It was run down and in places dirty. The photographs posted on Booking.com are not representative of the actual standard of cleanliness and functionality. The cupboard beneath the sink was rotten, the toilet seat was broken, electrical sockets were damaged and dangerous, shelving was not properly secured to the wall, there was mould throughout the bathroom, the extraction fan was caked in dust and general filth and the curtain pole kept falling off the wall. The apartment was a disgrace and not worth the money. I am a loyal and regular user of Booking.com and feel completely let down with this accommodation.

    Reviewed: 7 May 2024 Stayed in May 2024
    Dave United Kingdom
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