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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Kasco Homes Waves Tower Business Bay

    - “Great location, nice service, clean room. Everything was great”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Vila Kebaya

    - “Everything was perfect. The eye for detail and customer attention made a huge difference”

  • Super 8 by Wyndham Kamloops On The Hill

    - “We were on our way from Vancouver to Calgary and had car problems. We were given extra time to check out and then when we needed to stay an extra night they accommodated us and gave us extra time the next day until our car was ready. We appreciated that they made our stressful trip less stressful.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • WALNUT TREE VILLA

    - “Beautiful atmospheric house, tastefully furnished”

  • Okawati Boutique Bungalows

    - “Good room for 3 people, because they provided 3 single bed. Good and deep swimming pool. Good and clean bathroom in a room. Very beautiful territory, with lots of birds, Butterflies, flowers and trees. They really have rabbit too.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel QUEEN ANNEX

    - “The location was pretty close to shinjuku kobe station or something like that, anyway - it was 5 min to the subway, so it was perfect. :) The bathroom neseccities were amazing, never had that much stuff - was amazing :)”

  • Pavilion Ceylon Hill Suites, Bukit Bintang

    - “That’s by far the best value for money ratio I’ve ever seen all over the word. The apartment is clean, central and uncomplicated. The infinity pool on top of the building and the view is absolutely awesome.”

  • Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel

    - “The staff were absolutely amazing from start to finish. We arrived very late and very tired after waiting 8 hours in the airport for our flight to be cancelled at near midnight and they couldn’t do enough for us. After a long stressful day, we decided to order room service late into the evening. After the food we ordered was out of stock, the staff did everything they could to fix the situation and find us something else. We were given our drinks for free and were both so very grateful for the generosity and kindness show. Would absolutely stay here again. Beautiful hotel and clean spacious room”

  • Sea Sail Apartments

    - “I recently stayed in an apartment where the room exceeded all my expectations! It was not only spacious and beautifully decorated, but also incredibly comfortable. What made the experience even more memorable was the exceptional hospitality of the owners. They were extremely helpful, going out of their way to ensure that all our needs were met. It truly felt like a home away from home. I would highly recommend staying there to anyone looking for a pleasant and hassle-free experience.”

  • Porto Music Guest House

    - “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Buddy Lodge, Khaosan Road

    - “Great location, amazing staff and great gym. Can’t ask for anything more.”

  • Hotel Pamukkale

    - “this hotel is paradise. this is what his master does. if necessary, he can also find a dentist in 30 minutes. I recommend this hotel to everyone. I give this hotel and the owner 100 points. Erkki from Estonia”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Lavender Retreat with Private Hot Tub

    Upper Hulme, United Kingdom

    Average review score: 7.9
    • Positive section of review

      We loved the location of this cabin, with its relaxing hot tub, fireplace, and comfy bed! I saw some reviews saying the rules were “too” regimented but I disagree - this is not a hotel and so there are standards you have to uphold without daily housekeeping. This didn’t bother us at all! When we were unsure how to use the fire, staff replied to us on booking.com messages almost immediately.

    • Negative section of review

      My only complaints would be the road leading into the property, which really was bad. And the fact we had to be out the hot tub by 10pm - we would have loved to stay in a bit later as it’s so relaxing in the dark :)

    Reviewed: 28 April 2024 Stayed in April 2024
    Isabelle United Kingdom
  • The Alan

    Manchester, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Our room was amazing - felt like we were in a pinterest board. Huge bed that was so comfortable, really facilities and had everything we needed (including a bluetooth speaker in the room). All staff so lovely, we were greeted by Harmony who made us so welcome. Would definitely recommend this hotel to anyone coming to manchester

    • Negative section of review

      Nothing it was perfect

    Reviewed: 28 April 2024 Stayed in April 2024
    Freya Jersey
  • citizenM London Victoria Station

    London, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Innovation! Maybe the first word I think to when I talk about CitizenM. Technology is the key word for this structure, the most smart hotel I ever seen until now. But not only technology, CitizenM revealed itself to be a life-style imprinted on green economy and looking forward to save the world.

    • Negative section of review

      Maybe the room is a bit small but it has all the comforts needed to stay in the best way in London.

    Reviewed: 28 April 2024 Stayed in April 2024
    Andrea Italy
  • The Haycock Manor Hotel

    Wansford, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The hospitality of this local BnB was exceptional, the staff were so accommodating and friendly. I would highly recommend staying here and if I ever find myself in the area again I know where to choose!

    Reviewed: 28 April 2024 Stayed in March 2024
    Tom United States
  • The Royal George Staithes

    Staithes, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Excellent location in heart of charming Village. Hosts were very welcoming, room was excellent and a hearty Yorkshire breakfast to top it off. We'll definitely return

    • Negative section of review

      Nothing, all was excellent

    Reviewed: 28 April 2024 Stayed in April 2024
    Jackie United Kingdom
  • Hyatt House London Stratford - Aparthotel

    London, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Friendly employees at both reception and concierge. A good variety of breakfast options. The room is clean and spacious though a bit pricey.

    • Negative section of review

      Soundproof was not ideal, you could hear people next door talking for the whole time. Drain for bathroom needs proper repair/maintenance.

    Reviewed: 28 April 2024 Stayed in April 2024
    Yi-yang Taiwan
  • Hampton by Hilton York Piccadilly

    York, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Before we're fab. 2 big singles. Room was really clean.

    • Negative section of review

      Very picky, but at breakfast whole eggs would have been a fab option instead of scrambled

    Reviewed: 28 April 2024 Stayed in April 2024
    Nicola United Kingdom
  • Pax Lodge

    London, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Simple room had all the necessities!

    • Negative section of review

      My mom thought the beds were rather hard but I found them fine.

    Reviewed: 28 April 2024 Stayed in April 2024
    Sophia United Kingdom
  • Drumfearne Guesthouse & Tearoom

    Carradale, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Friendly, knowledgable hosts.

    Reviewed: 28 April 2024 Stayed in April 2024
    Deborah Canada
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