1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room was clean and comfortable, full English breakfast was substantial and location was ideal - great sea views, withing walking distance to the beach, town, bus and train station.
Positive section of review
The room, the staff, the location but the very best thing was the beautiful landscaping. The food was super, the choice of shops and venues all onsite were just wonderful.
Negative section of review
The reception taking you to the hotel entrance upon checking in
Positive section of review
Room nicely decorated, bathroom a little dated but clean & functional Lovely breakfast Staff professional & pleasant Communal rooms lovely - very genteel!
Negative section of review
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Positive section of review
Stunning location - friendly staff who offered us extras to compensate for the lack of any hot water
Negative section of review
There was a problem with hot water - apparently they had tried to contact me to warn me and offer a cancellation but we were travelling. Our lovely room had curtains that were is shreds on the side, a chair with the underneath hanging down and a dirty skirting board by my bed.
Positive section of review
The area was nice and the hotel was a nice building
Negative section of review
2/4 elevators were broken. The rooms were not cleaned properly. The bar was taking last calls from 21:30 very early in my opinion and some of the staff were not very joyful.
Positive section of review
Friendly staff and good position
Negative section of review
Stairs that had to be climbed
Positive section of review
Close commute to the town.
Brighton & Hove, United Kingdom
Positive section of review
Position and sea view
Negative section of review
Complimentary water on the 1st 2 nights then it stopped. Told only given on 1st night. If you stay 1 night you get water other nights you get none or pay. 5 single nights you would get water each night. A small thing but it’s the principle and claim to be a top hotel. Weatherspoons hotels give it free every night.
Positive section of review
Spacious and spotless
Negative section of review
Water thermometer in shower would not adjust so shower was super hot. Coffee was not drinkable!
Positive section of review
The spa
Negative section of review
Room service did not answer the phone - so we went to McDonalds
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