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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We spent two nights in the hostel in the double room (Queen size bed). The hostel was quite clean and the staff very friendly. There is a large kitchen with a lot of equipment to make your own meals, and the hostel offers the possibility to buy breakfast (granola, milk, yogurt, fruit, bread and jam, with vegan options) and a pre-cooked microwavable dinner (with a few vegetarian options), which was great as there are no shops in Lochranza.
Negative section of review
Although the hostel was quite clean, I would recommend deep cleaning the rooms/common areas more often- there was quite some dust below our bed and in the corners of our room, not a big problem but it can be improved ;) Also, it would be nice to have some small lights next to the bed in the rooms.
Positive section of review
The location was very central. The flat was clean and the kitchen very modern with most of the things you would need for a holiday stay. No noise from neighbours next door- eg people coming and going. It was good to have some fans as the apartment was hot with the good weather. We could leave our luggage at the hotel across the street on the last day.
Negative section of review
Lack of mirrors. There was only one in the bathroom so blow drying hair was difficult. The bar across the street was noisy on the Saturday night but stopped at 11pm. The flat decor was fresh and clean but a bit bland.
Positive section of review
Lots of space very comfy had a well equipped kitchen and only around 10-15 min walk to the harbour
Negative section of review
Only one thing to complain about was the dripping tap in bedroom we did phone about it and nobody turned up to repair it
Positive section of review
Excellent location and lovely cottage, very clean and comfortable.
Positive section of review
The staff were so friendly, customer service was fabulous.
Positive section of review
Have stayed there many times and always enjoyed my stay.
Negative section of review
Location and rooms are nice.
Positive section of review
The staff were excellent and very helpful.
Negative section of review
Leaving
Positive section of review
Clean, value for money and breakfast.
Positive section of review
Was perfect. Definitely recommend
Positive section of review
Breakfast was fine
Negative section of review
The bed