1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wonderful staff, excellent breakfast choices, security, cleanliness, location.
Positive section of review
The location was good and the caravan was very clean. Staff were nice.
Negative section of review
There was no information given at all about the site and what was available. There wasn't a welcome pack so we didn't know the bar/bistro opening times or anything (they were closed whenever we walked up). There also wasn't any washing up liquid or a sponge/tea towell which was annoying. The internet signal was awful so we had to pay for wifi, which we don't mind but there was no intructions or information because there wasn't a welcome pack.
Stratford-upon-Avon, United Kingdom
Positive section of review
Spacious. Clean. Very good amenities. Comfortable. Great location.
Negative section of review
Nothing
Positive section of review
It had a lovely atmosphere and local to where we needed to be.
Negative section of review
The room was so hot. They duvets are far too thick for this time of year and we weren't made aware that it's next to a building site so since we had the windows open to compensate the heat we were woken at 6am with building work. There was also hair on the cleaned duvet and I know it's a pet friendly hotel but there looked to be loads of dog hair on the bed throw.
Positive section of review
Great position, big room, well decorated and well equipped.
Negative section of review
We reached out to the staff expressing some concerns about security, since it looked like somebody accessed our room while we were away. We asked them to look into this but they never got back to us.
Positive section of review
Friendly service and good choices
Negative section of review
Strong smell of bleach in bathroom
Positive section of review
Another lovely visit
Positive section of review
Lovely hotel.
Negative section of review
Wi-Fi did not work in my room on the 14th floor
Positive section of review
Location
Negative section of review
We could not get the tv to work and there were no instructions anywhere. A handbook/leaflet in the apartment would have been useful. Recommendations of bars, restaurants in local area would also be helpful.
Old Warden, United Kingdom
Positive section of review
Location
Negative section of review
No bar or seating area.