1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely quiet location. Really good for the Southern Lakes but we also got to the Northern Lake District, toured around and got back in time to eat an evening meal. Very near to Beatrix Potter's farmhouse/cottage Hill Top - National Trust. Had some good evening meals at the nearby Cuckoo Brow Inn. No problem parking. EV charger available if required. We didn't have our EV with us but very pleased to see this addition. Very warm and cosy. Comfortable bed and sofa. Plenty of room for a small family. Absolutely fine for the two of us. We managed to leave our Apple Pencil behind (it had rolled under the sofa). We contacted the admin team as soon as we realised and a few days later our Pencil was returned to us, securely packaged. The communication was excellent.
Negative section of review
It wasn't clear when we made the booking that the flat we had was on the first floor and access could only be gained via steps - see photo. It wasn't a problem for us but would certainly be a problem for a wheelchair user or somebody with significant mobility problems. Other flats here are on the ground floor and accessible. Maybe this could be made more obvious on the Booking.com listing? Not enough mains wall sockets - household extension leads were available but it would be nice to be able to plug devices directly into a wall socket. So many electronic devices these days! We were a bit short of pans and the frying pan was aluminium so didn't work on the induction hob. We did manage to cook meals and ate out some nights anyway. Spoke to the admin team about it after our stay and I'm sure this will have been rectified by the time you read this.
Positive section of review
Lovely room and stay with sweet little amenities we weren't expecting. Fabulous location with less than a 10 minute walk from the centre and nearby shops. There was also a market on the street outside on the Sunday which was was delightful.
Negative section of review
The room was a bit smaller than we first imagined and the window didn't allow loads of light into the room.
Positive section of review
Room was very comfortable, and views are gorgeous. All very clean including the spa. Food in the restaurant was first class. Need to book for the restaurant.
Negative section of review
All good.
Positive section of review
Clean room Safe and easy keycard locks Plenty of options for hot drinks Overall good
Positive section of review
location was great, room was clean and spacious, with parking
Negative section of review
breakfast was to expensive and would have been better if you could help your self to tea and coffee instead of trying to get a waiter who was busy
Positive section of review
Excellent location and clean facilities and responsive host
Negative section of review
The wooden frames under the bed weren’t fixed properly making the bed a little uncomfortable .
Positive section of review
Great location and very comfortable beds. Would book again!
Positive section of review
Breakfast was nice . Liked it was dog friendly
Negative section of review
Bed was very hard. We found it had to sleep as a result
Positive section of review
Location and price