1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is excellent if attending an event at the 02. Friendly and helpful staff in all areas; front desk, concierge, domestic, waiters etc etc. Our room was big, modern, comfortable, clean, with a large window overlooking the Thames. Both my friend and I were very impressed and this hotel will be our “go to” for future 02 events.
Negative section of review
No complaints at all.
Positive section of review
The room has good connection to the city center as the tube station is a 15 minute walk away and there are grocery stores nearby as well. The house itself is recently renovated, room was tidy and clean upon arrival. Host was responsive and offered quick help and solution within a few hours to an issue with the cooking pan.
Negative section of review
We felt a bit deceived by the advertisement. This is a room and not a one-bedroom apartment. Furthermore, the room is a lot smaller than advertised, maximum 20m2 as opposed to the 40m2 advertised. The internet is unreliable, it goes away every few minutes and the furniture seems to be of cheap quality. The kitchen is claimed to be fully equipped, however we found it hard to make even the simplest meals due to lack of equipment such as different size pans, cups etc. The other rooms in the house are also rented out, you share the same main entrance and hallway with others. The walls are quite thin, you can hear people talk in the room next to yours.
Positive section of review
The location is in the popular Hyde Park district. The bathroom was clean. The room is better than a hotel for stays longer than a few days. Great restaurants nearby. Easy access to public transportation.
Negative section of review
The property is a maze of thick-pad carpeted hallways with various stairs and steps even to get to the elevators, so managing heavy luggage or more than one bag is a tangled effort. The room on the fourth floor was rickety and shabby; perhaps the lower floors are sturdier or more nicely furbished. The furnishings were not what the website photos depicted.
Positive section of review
Given how new the hotel is and the price I was surprised by how worn and dirty some things were.Like seating in restaurent area and chairs in room The shower was backing up the drain.
Negative section of review
It would be good given the long ramos up to the terminal for an 80 yr old to pull a suitcase for trolleys to be available at the hotelI got one the night before and brought it down - a palaver
Positive section of review
Everything there’s no option left for complain. Everything was good. Specially staff and reception 2 ladies and staff in kitchen they were all helpful, professional, welcoming.
Negative section of review
All good
Positive section of review
The cottage was well appointed and everything needed for our stay was there, Bed comfy.
Negative section of review
Utterly disappointed that the only "dolphin view" from inside Dolphin Views Swallow Cottage was if you stood and looked through a 12 inch round porthole window. The sofa faces a wall where the view behind would be breathtakingly beautiful if a window was placed to see it. While a bench is placed on the patio to sit and watch the view, if it is blowing a force nine gale it would be pleasant to watch that view from the cosy cottage. It is very misleading to say Dolphin View when in fact there is none from inside...!!!
Apperley Bridge, United Kingdom
Positive section of review
property was in a great location, well presented and good facilities.
Positive section of review
Friendly staff and good food. Good variety for breakfast.
Positive section of review
The property was Spacious and clean
Negative section of review
Breakfast would have been good if had the option of a cooked one
Positive section of review
Clean and warm.Good location.