1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was on the bus route into the town centre, there was a fridge so we didn’t have to have all our meals out and could keep milk for coffee. There was plenty of loo paper and toiletries
Negative section of review
Our booking said it was a garden view but our room was on the busy street. There was no headboard on the bed and the carpets weren’t the best
Positive section of review
The location was amazing. The building is beautiful. The staff couldn’t do enough, all were very friendly. The food is exceptional. Fantastic place will definitely stay there again.
Negative section of review
Nothing.
Positive section of review
Breakfast is always included with the rooms, although this is not stated on the hotel site. The staff were very friendly and the situation in central Lyndhurst was excellent.
Negative section of review
The bed could have been more comfortable with a better quality duvet. The room was quite hot, although a fan was provided.
Positive section of review
Good location, good breakfast, nice staff. Excellent service by the concierge lady (dark haired).
Positive section of review
Excellent location, facilities, clean, comfortable
Negative section of review
N/A
Positive section of review
On the Route of Tamara Coast to Coast
Negative section of review
Bad communication concerning key safe code No hairdryer
Positive section of review
Clean and easy to find room was ok
Negative section of review
Swimming pool was cold. Got charged for the mini bar for £74 and not even had anything from it rang the Hilton up to be told that we had Pringles which we didn’t and I wouldn’t spend £7.50 and a small tub of Pringles when u can get them for a pound in a normal shop was also told I had larger and other stuff which we never
Positive section of review
Great location very helpful staff
Negative section of review
The cost was slightly higher than others in the area
Positive section of review
Location very good
Negative section of review
Hotel carpets tired worn. Needled an upgrade generally.
Positive section of review
Nice location
Negative section of review
Steps leading from the lower car was step and brambles over hanging making it hard to walk up.