1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This property is so well set up it has everything you need for a comfortable stay. The team at heritage hosting were great and helped us with a problem quickly and efficiently despite a late hour. We parked right at the front door, the house had a large tv with movies, big fluffy towels, a really comfortable bed and good cooking facilities. Stonehaven is a great base to explore the area.
Positive section of review
It was a cheap deal but I had higher expectations as I thought it was a Ramada. Venue was near to where I had to be.
Negative section of review
Dinner menu selection was poor, very little choice. Quality of food very basic for breakfast, poor quality ham and cheese on buffet. Receptionist lady was very cold and disinterested, not welcoming. Room decor was very tired, tarnished taps in bathroom, ripped carpet etc.
Positive section of review
Location to the nearby train station. The size of the room and the decor were both great.
Negative section of review
Not having the option to purchase a light breakfast rather than the full cooked breakfast.
Positive section of review
Great discount voucher for the Pizza next door and location is brilliant.
Negative section of review
Creaky floor board and worrying hole in the floor near bathroom door.
Positive section of review
Good location, pubs close by to eat at. Nice restaurant at hotel.
Positive section of review
The breakfast was 1 of the best iv had at a hotel
Negative section of review
All good
Positive section of review
Good range of food for breakfast. Good location
Positive section of review
Compact room but clean and comfortable
Negative section of review
Bit noisy from other guests in the corridors, no hairdryer in room (but available from reception)
Positive section of review
Good location
Negative section of review
Nothing
Positive section of review
Only bed type
Negative section of review
1. Staff very unprofessional 2. Breakfast looks so cheap 3. Location super bad