1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was clean, comfortable and tidy, staff very polite & helpful, short distance from The Crucible. Had an issue with the electrics in our room but credit to the staff it was sorted later that day.
Negative section of review
Property in and amongst a lot of construction and regeneration work at the moment, also lots of litter and graffiti on the streets surrounding which would put me off returning.
Positive section of review
Centre of town location lovely building with character. Good value for money and happy busy pub. Food good. Room basic but clean Free parking a bonus
Negative section of review
Shower was pathetic. (flow) Had to ask staff to advise how to operate as no instructions nor markings were evident perhaps rubbed off the tap with use? Lavatory seat lid would not stay up; perhaps also too close to the sink.
Positive section of review
Have stayed here on a number of occasions. Welsh cakes, sweets,glass of wine àvailable at any time. Light refreshing brekkie in room..
Negative section of review
Stayed in the king room, just one thing , too many mattress toppers on bed, kept moving when turning in bed .
Positive section of review
The actual location of the house was great only a 5-10 minute drive from the centre. Plenty of rooms and bathrooms.
Negative section of review
The area wasn’t the greatest. A £250 deposit is required after paying for your nights which isn’t ideal.
Positive section of review
Very convenient for access to town. Very good customer service. Room very good and very clean.
Negative section of review
Just think the breakfast could be improved. The bacon was very salty and the bread tasted a bit like cardboard. However maybe that’s how most people like it.
Positive section of review
Very clean, attention to detail. Owners were great and superb breakfast.
Barnard Castle, United Kingdom
Positive section of review
Excellent breakfast and plentiful with lots of choice
Negative section of review
Hot water not quite as hot
Positive section of review
Staff were excellent. So was location
Negative section of review
Room too hot, only one towel (2of us). Used toiletries in bathroom. Smell of cooking in room
Positive section of review
Easy check in clean comfortable
Negative section of review
nothing
Positive section of review
Location and staff helpful
Negative section of review
Beds feel every spring. Tiny room and bathroom was miniscule. Probably the worst room I have ever stayed in.