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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Following many poor reviews we were a little anxious about our stay. Overall I feel the experience was ok, the room was clean if not dated and needs a refresh taking into account the age of the hotel. The breakfast was fine if not a little limited, the staff were always polite to us. I felt the cost was slightly overpriced but given the location, accommodation is at a premium. One issue was the odour in the dining room and bar which to me was of wet dog, as we did not dine there it was not an issue, as for breakfast we sat next to an open window.
Negative section of review
The odour in the bar and restaurant., it was quite strong and not inviting.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Julius was a great host. We did not arrive until late our first night. Check-in instructions were clear and easy. The flat was spotless and fresh, and a lot of thought has gone into providing a comfortable environment. Everything you need is at hand, and the flat is in a very peaceful, quiet location. We had a nice chat with Julius and it is obvious that he has put his heart into this. I would have no hesitation recommending his flat to anyone, and I will definitely stay there again myself. Thank you Julius 😊
Gamlingay, United Kingdom
Positive section of review
It felt homely, I loved the style and decor and little touches that host has prepared; it has made us feel very welcome, THANK YOU. The property sits in the picturesque and tranquil place that offers the most beautiful views from the lounge window. You can just lose yourself in the beauty and peaceful surroundings of the nature.
Negative section of review
There was nothing that we didn’t like
Positive section of review
Absolutely dreadful place. Dated decor and badly maintained. Booked a family room which should have had a double bed, it had 3 singles. Breakfast was a joke. 1 cereal bowl, no staff to ask for a 2nd bowl so my wife had to have her cereal first before I could have mine. No cooked breakfast. Very disappointing stay.
Negative section of review
Everything.
Positive section of review
The staff were lovely - especially Klara in the restaurant who couldn’t have been more lovely.
Negative section of review
The air con is almost non-existent and the toilet being in a closet next to the room door is weird.
Positive section of review
I liked how the caravan was clean and how it had all the facilities we needed
Positive section of review
Excellent pub/hotel very clean great staff lovely rooms.
Negative section of review
Nothing
Positive section of review
Bed 🛌 was great and staff was lovely
Negative section of review
The food menu was bad, went out for food. Plus breakfast time bacon 🥓 was hard left to long ,and cold .
Positive section of review
Perfect property for our needs.
Positive section of review
Location Cleanliness Staff
Negative section of review
Problems with gate code and accessing parking space when we arrived but staff very apologetic and helpful in sorting it out. Accommodation would benefit from new decor. It's a bit dark.