1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
very good breakfast and the room was clean. very good location, near to the train station and is next to the mall. we ask to have our room earlier and we paid 20 pounds and get it earlier. You can also leave your luck age there if you want. the bus station is outside of the hotel
Negative section of review
not very good insulation for the noise and you can hear the music from the pub outside
Positive section of review
Very clean. Bed extremely comfortable. Shower great and lovely towels. Good storage space for clothes etc. Location good - a little far out but easy to access from both the station and city centre.
Negative section of review
Clearer instructions on using the keypad to get in would have been good - I had to call for help but after that it was OK. I was also a little disconcerted by being on the ground floor with a door from my room into the garden - as a lone female i wondered how secure that was so a bit of reassurance about security would have been good. TV was difficult to use, not sure why 2 remotes and one was clearly low on battery so I kept getting an error message, and another message about low signal quality. And I wish the room had had a usable mirror near a plug point, not just a bathroom mirror. Its a common problem but it would be so much easier to dry hair and do makeup when you can get to a mirror!
Positive section of review
Great location for heading to Alton Towers the next day. Cot provided for little one as requested. Very friendly staff and clean comfortable lodge. Very good value.
Positive section of review
Everything was perfect. Beautiful spacious house with all facilities you need. The Glider bus stops close by. Supermarkets and restaurants all nearby as well.
Positive section of review
The pancakes and croissants were much appreciated. Also milk, eggs, butter and marmalade. Oh a lovely packet of chocolate biscuits.
Negative section of review
There was nothing we didn't like
Positive section of review
Such a peaceful stay prior to a trip away. Even though there was a small function ongoing it did not affect our stay
Negative section of review
Next time I would request a room that was not above the reception but for convenience it was good.
Positive section of review
Beautiful spa and pool, beautiful food and drinks.
Negative section of review
The bed i found it very uncomfortable, got little sleep, room 1 the mattress was very uncomfortable, it give me a sore back.
Positive section of review
The rooms the breakfast the staff and the aspalls
Negative section of review
I didn't like how nice the aspalls cider is, too tempting
Positive section of review
Good location
Negative section of review
Bed was hard and cold shower the first day. Carpet grubby in the room. Not quite what I expected.
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