1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very accommodating, we arrived well before our check in time but were able to leave our bags in storage while we went and had a look around. We were on the 8th floor of the hotel and the heat in the room was absolutely stifling, I asked at the front desk if it was possible to have the window open a little further but was told that it is a safety feature so unfortunately it couldn't be opened any more than it already was, the girl on the desk asked if it was warm in the room, I told her it was stifling and uncomfortable and she had a fan brought to the room for us. The people on the desk were very nice to deal with. Our check out time was 12, we were going to get a later check out at 3pm because our flight wasn't until 11:40pm but the lady at the desk suggested that we could leave our bags in storage instead of paying the extra for the 3 hours, they let us leave the bags in storage until 6pm that evening at no extra cost, they were most accommodating.
Negative section of review
The heat in the bedroom.
Positive section of review
Absolutely fabulous staff. Must mention Emily, an absolutely fabulous member of staff who went above and beyond to assist us with anything! Would not hesitate to recommend or return sometime in the future. Great food and the room was amazing. Location brilliant and Beverley is a lovely town. We loved our stay and will definitely be returning.
Negative section of review
Nothing to dislike
Positive section of review
Loved the Hotel we stayed over as wedding guests and would love to have stayed longer very clean room comfy beds . Wedding breakfast perfect , Delicious breakfast , My husband managed to lose his new hearing aid but they phoned to say they had found it and would post it to us very pleased about that ..hope to return ..
Negative section of review
The only criticism I have is it was always hard to get in touch with anyone before our stay , reception isn’t always readily available , but staff are pleasant enough when you can get through.
Positive section of review
Comfortable beds, accommodative staff, respectful roommates, storage underneath bed, clean bathrooms, restaurant/bar on ground floor, great chill-out room open 24/7 in basement, awesome place overall!
Negative section of review
Guests in my room snored a lot, but free earplugs at the desk helped! Facilities perfectly adequate but not exceptional. Storage unit didn't fit all of my things so I had to use a locker in the basement: this only took 1-pound coins or smaller, which the hostel couldn't provide me with any so every day I had to go on a wild goose chase throughout town to obtain £5 worth of coins every day.
Positive section of review
Fabulous place and location very close to airport. Food was Brill. They went out of their way to make sure we enjoyed and certainly did. Thank you
Positive section of review
Property very close to the centre of Auburn where you could walk. We appreciated being able to leave the car at the property Host friendly, caring.
Negative section of review
All fine
Positive section of review
Really lovely comfortable room overlooking the harbour. Very enjoyable dinner. Really enjoyed our stay and will definitely book again
Newcastle upon Tyne, United Kingdom
Positive section of review
The location, the decoration, the facilities, the kindness of the owners.
Negative section of review
Nothing
Barrow in Furness, United Kingdom
Positive section of review
Lovely hotel the food has been better and the staff are all lovely
Positive section of review
Very clean, friendly staff.