1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I love the hotel every time I come back here the staff they very nice to me.Altus the guy from the reception is very friendly and nice to me .always looking after everyone wich is very nice that
Negative section of review
The Big thing I don’t like is the TV they should make some upgrades and change the TV .they should have smart tv so the customers they can watch something else like YouTube or Netflix
Positive section of review
Breakfast was really good,had to eat very early at 5am,everything was out waiting,could of been a bit warmer but was still very good.
Negative section of review
Un fortunately it was pouring down, so got soaked walking to airport,although not far to go,a covered walkway would have been so much better.
Positive section of review
Rooms was very tidy and morden. Reception staff when i checked in was very polite and friendly even though she was busy.
Negative section of review
Music too loud in the reception. Check out receptionist was extremely rude and discourteous. Was misinformed regarding cost of using the quiet room for work. One staff had said 10 pounds the other the next date said 35 pounds.
Positive section of review
Staff were most helpful. Bed very comfortable. Breakfast plentiful.
Negative section of review
Lack of soundproofing in room.
Positive section of review
Room clean, facilities working and as described.
Negative section of review
Single room small but adequate
Weston-super-Mare, United Kingdom
Positive section of review
Was clean and had everything I needed
Negative section of review
Thought was abit odd That there was no cleaning daily and had 2take out bins myself before I left… wasn’t really an apartment but did have all I needed.
Positive section of review
Host. Staff. Location. Breakfast.
Negative section of review
Stairs! The property could do with a spruce up but all facilities were clean and quite comfortable.
Positive section of review
Leisure facilities are brilliant
Negative section of review
Breakfast was OK- not a great selection and staff run off their feet trying to keep the small area stocked. Room could have been cleaner. Bathroom floor dirty. Musty smell on arrival
Positive section of review
Close to the train station
Negative section of review
Bathroom was untidy and not well cleaned, and had a few problems, hard to follow floor level signs as there weren’t any, very small room, and a super noisey staircase.