1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is perfect for the train and airport. The saving grace was the pool and gym facilities which were fantastic, the staff for these facilities were very friendly and the reception staff were also very welcoming. Liked that there was air conditioning in the room other wise it would have been stuffy. The room was clean and tidy. Large selection for breakfast.
Negative section of review
The decor needs updating, very dark colours except for the restaurant which was a sickly yellow. The lighting was terrible throughout the whole hotel, very dark entering the corridors until the lights went on. The door to our room needed to be slammed shut and the bed was like a rock. The cleaning and restaurant staff appeared to be under pressure and not happy, definitely not friendly towards us as guests. The corridor carpets were stained and in places looked like they had been thrown up on. There was a room service tray left outside a door we passed for the two nights we stayed there and in the morning we left it was still sitting outside the same room?? Although there was a good selection for breakfast some of it was cold in particular the sausages and bacon.
Positive section of review
The staff were so friendly and very accommodating. The room was huge as was the bathroom. The bed was so comfortable that I didn't want to leave! Also, the breakfast was excellent. Hotel in a beautiful location too with local walks if you wanted to do them unfortunately we didn't get to do this as was visiting the area to attend a family wedding
Negative section of review
Couple of large woodlouse found in the room but to be expected in an old property so not too bothered
Stoke on Trent, United Kingdom
Positive section of review
Very friendly, helpful staff. Breakfast delicious. Bed/bedding really comfortable. All in all, excellent value for money. Would stay again.
Negative section of review
Our room overlooked main road. Lot of traffic noise, so unable to keep window open. Room quite small, but reflected in the price.
Positive section of review
The room was bright and comfortable. The breakfast was tasty and the service was efficient and very friendly.
Positive section of review
Staff were really friendly and helpful and the room was clean and comfy and we slept like a log
Negative section of review
NA
Positive section of review
The friendly and warm welcome. The location. The standard of the accommodation
Positive section of review
I will definitely be back! Great staff, affordable and wonderful location
Negative section of review
Just wish the bed were a little more comfortable.
Positive section of review
Really nice please spacious and lovely location 😀
Negative section of review
There is no reason not to like it
Positive section of review
Great location close by to Heathrow Airport.
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
A little moldy
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