1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was clean and comfortable, reception staff were very efficient and informative. Breakfast was good although not a great selection. Breakfast staff very hard working and effective
Negative section of review
The lifts were a bit slow and not always clear if they were en route. The location maybe fine for car drivers but for public transport users, it was a bit inconvenient.
Positive section of review
Location was good with ample, convenient parking. Our room was a good size and reasonably well equipped.
Negative section of review
The exterior was a bit shabby and needs a coat of paint. The evening meal was a disgrace for the amount paid. An unimaginative menu, little more than a poor canteen choice and badly cooked. Breakfast not much better.
Positive section of review
Good location - nice room - great bathroom though not en-suite - conservatory dining area really nice
Negative section of review
Entrance, Hallway (ground floor?) and stairs needs update. Work in progress I suspect
Positive section of review
Fab location, and lovely apartment, ideal for a couple days by the sea
Positive section of review
Did not have breakfast. Central location… good
Negative section of review
Noisy area late into the night… in the end had to close the window.
Positive section of review
Friendly staff and great location.
Negative section of review
We booked a room for 4 as we were staying with our 2 children. When we checked in the sofa bed had no bedding so we let reception know. When we arrived back to the hotel that evening after being out the sofa bed still had no bedding so we had to ask for bedding late in the evening. Also, our phone in our room didn't work. We were disappointed about the bed not being made as it delayed our children going to sleep.
Positive section of review
That we could check in late.
Negative section of review
Uncomfortable bed and pillows.
Positive section of review
cheap and comfortable
Positive section of review
Clean friendly staff
Negative section of review
Booked a runway view was more like a car park view, bed was hard and uncomfortable
Positive section of review
Clean and tidy
Negative section of review
Beds were uncomfortable