1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hot breakfast was mainly meat. No tomatoes or mushrooms for the vegetarian. The coffee machine was out of action for the days I stayed there. It was nice that there was a gym at the accommodation. There were social evenings with a free drink but unfortunately I did not experience that as I was out. Staff are very helpful and friendly. The room was clean and on the top floor. On the second evening there was the noise of a fan or motor which did not stop until after 12.30 at night but I think it was external to the building, either from another building or on the roof of this one. Coffee and milk sachets were not replaced on the second day which was disappointing.
Negative section of review
The coffee machine was not working so no fresh coffee. No replacement of coffee or milk sachets in the room.
Positive section of review
Fantastic having an outdoor space. giving great views across the city. It was a quiet neighbourhood with quiet neighbours, though this might add to the feeling of isolation. Maintenance issues raised were dealt with promptly. The helpline support was patient and polite to a fault. Bed mattresses themselves were comfortable and warm just lacking pillows.
Negative section of review
The location had a feeling of being isolated. The lack of pillows for the bedding. Four pillows with each with a height of a pillowslip. There were a few maintenance issues namely the lack of plugs in both the bath and bathroom sink. The great views were a bit spoiled by dirty windows
Positive section of review
Hotel has obviously undergone partial renovation. Our room was lovely, clean & comfortable with a massive walk-in shower and a mini-bar...nice touch! Staff were friendly and helpful and breakfast was excellent.
Negative section of review
Can't think of anything....
Positive section of review
Lovely location, looking out over the sea. Nicely decorated and clean, and the lift was great for us and our 13-week old baby! The owner very kindly supplied a travel cot as well.
Positive section of review
Great location. Friendly staff. Clean room. Comfy bed. Great value. Even tea in the room.
Thornley, United Kingdom
Positive section of review
Good location, easy to find and close to Newcastle, Durham and Peterlee.
Negative section of review
It was needing a refresh and a good clean. It smelled musty and unclean the moment we walked in, and there was dust and mould around the property.
Bishop Auckland, United Kingdom
Positive section of review
Amazing stay. Host was fabulous x
Positive section of review
Location, town centre is great.
Positive section of review
Great food and good position
Negative section of review
Nothing
Positive section of review
An amazing venue
Negative section of review
The history