1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good info and instructions before arrival, answered any queries and the little extras in the kitchen in arrival. Also, Walking distance to the centre. Would definitely return her on any future trips.
Positive section of review
Location once I found it. I drove round in circles looking for the car park because I couldn’t see the hotel signs. Signage to the hotel could be better.
Negative section of review
Nothing
Positive section of review
The character of the property. The rooms and it’s history. The staff were lovely and the location is fantastic.
Negative section of review
Whilst I ‘negotiated’ it, I suspect that other guests might find the lack of a stand up shower slightly frustrating.
Positive section of review
Very clean, close to Paddington station, great food at the cafe lounge, great price
Negative section of review
Finding our room was difficult and the lift is tiny. Room is hot with no aircon
Positive section of review
Location was excellent. Cute little cottage with comfy beds and couch.
Negative section of review
Stairs were steep. But if your a fit young person they wouldn't be a problem.
Positive section of review
The decoration was great, the staff were really nice and helpful.
Negative section of review
We were up early for a flight and didn’t get much sleep due to being able to hear other people in their rooms using the facilities and banging doors.
Positive section of review
Good facilities, friendly staff and a great view.
Negative section of review
Booked room for 3 adults but only 2 of everything in room. This was quickly addressed by staff.
Positive section of review
Exactly what I expected and more
Negative section of review
The weather
Positive section of review
It’s mainly about location
Negative section of review
The car par when full is hard to use
Positive section of review
Dinner was very nice.