1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very spacious room, comfortable with nice furnishings. Up a few steps to an equally spacious bathroom. Plenty of complimentary tea, coffee, milk and plastic cups in the corridor for top ups. Dinner was nice, great selection of small plate starters, tasty.
Negative section of review
Lamb was overcooked at dinner which was disappointing after asking how I wanted it cooked, medium or well done, chose medium but was served well done.
Positive section of review
Rooms very good size staff friendly breakfast lovely and tea or coffee free all day great value for money good location to shops train stations
Negative section of review
When the smoke alarm went off when I was asleep made me very stressed but it was a drunken Guest but staff was very Apologetic
Positive section of review
Great location super close to tube and water front. Reception were amazing, bar staff not so great. Hence why we only used the bar once.
Negative section of review
Bar staff and bathroom in our executive king room wasn’t great for the price we paid. The shower was pretty poor - not a power shower and if someone opened the door while on the toilet you would of been hit.
Positive section of review
Breakfast was good, the pool area was good. Staff was amazingly friendly.
Positive section of review
Excellent equipment, more than enough space for 2 , very quiet place.
Newcastle upon Tyne, United Kingdom
Positive section of review
Bedroom and bed comfortable
Negative section of review
Bathroom sink was very low! Had to stoop to use it. The buffet breakfast was absolutely terrible. Had to ask for water, no mugs to make tea so had to ask for them. Very little hot food left - no bacon, mushrooms available but uncooked! Croissant tasted at least three days old!
Positive section of review
Value for money.
Negative section of review
Bed not being King size
Positive section of review
Room was nice
Negative section of review
It was very warm, I think a fan would have helped & possibly the option of thinner covers
Positive section of review
Convenient
Negative section of review
Restaurant closed Sundays, food in restaurant ok but pricey for what you get, rooms a bit sparten given the cost
Houghton le Spring, United Kingdom
Positive section of review
Everything