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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location perfect, staff couldn’t have been more helpful, friendly and courteous. Our meals really enjoyable, and breakfast time so relaxing, what a way to start any day. No rush, and a wonderful example of British excellence!
Negative section of review
Nothing whatsoever, even the weather was perfect.
Stratford-upon-Avon, United Kingdom
Positive section of review
Booked last minute due to a fire at our original hotel booking. Receptionist very kindly upgraded one room as I mentioned we were a bridal party. Very accommodating throughout the stay. Parking validation was simple
Negative section of review
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Positive section of review
The staff go above and beyond in every possible way . The food and drinks excellent, building spotless location fantastic cannot fault in anyway. We will definetly be returning customers
Negative section of review
Some of the furniture in the room was a little tired and dated
Positive section of review
Location was great. Easy to find, good parking, bed was comfy . Good wifi and smart TV Fine for short stay and for the price. Good water pressure in shower.
Negative section of review
Limited kitchen equipment... only 2 forks and 2 knives. Also some if it was not properly cleaned and some things were very well used and need replacing. Less than 1/4 of a roll of toilet roll. Luckily asda was next door. Generally clean but some bits had been missed... e.g. toilet wasnt completley clean, drawers not clean inside.
Positive section of review
Good location. Host was in touch with clear instructions. Decor and facilities were excellent. Very comfortable beds. Good value for money.
Negative section of review
Everything was superb
Upton upon Severn, United Kingdom
Positive section of review
Friendly and helpful staff. Well appointed bedroom and bathroom. Comfortable bed. Excellent breakfast (but no yoghurt!).
Negative section of review
Television in the room did not work - sound but no picture! A low table or bench in the room would be useful as somewhere to place suitcases for unpacking/repacking. For the price of the room would expect bottled water to be provided - the ‘cold’ tap in bathroom ran only lukewarm, not nice for drinking.
Positive section of review
Stayed here for couple weeks and have found the hosts accomedating,flexible and friendly
Positive section of review
Self catering using local shops which were good.
Positive section of review
Friendly and spacious
Negative section of review
Quirky that suited the group
Positive section of review
Location
Negative section of review
Noise, dirty my room was in the middle of a building site . No bar either