1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I want two room. Booked for two kids and requested separate beds for kids as they are teenagers but was given one double bed. Plus there life only goes upto 1st floor and doesn’t work properly I have bad knees and struggle to climb My son t egg need up in hospital so whole one night I stayed with him in Birmingham hospital and we informed the staff in reception but not even a word sympathy or even asked if we needed any help It was very hard time for us as we didn’t even enjoy the room.
Negative section of review
The cleaning staff were good and polite
Positive section of review
Excellent communication from Anne host. Minor issues quickly resolved. We have made further bookings here because we enjoyed it so much. Highly recommended. Modern spacious comfortable clean well equipped and fantastic beds.
Negative section of review
Having to leave
Positive section of review
Lovely little cottage perfect for the wedding we were going to ask only a few minutes away. Lovely little village and very friendly lady.
Positive section of review
It was a cosy place. Nice and clean. I will stay again. Great location, and very helpful and friendly stuff
Negative section of review
Nothing. Everything was cool!
Positive section of review
All knows reception job is not easy but Rajeev did great. Helpful and friendly, thank you so much.
Negative section of review
None
Positive section of review
Directly opposite the North Terminal so made my early morning flight really easy.
Negative section of review
I would have likes to been told about the drop off charge by the Airport!
Positive section of review
The service was excellent and dinner and breakfast were delicious.
Positive section of review
Good room, kitchen and tea making facilities, very clean
Negative section of review
Exceptionally expensive, staff a bit cold
Positive section of review
Value for money, super clean, great location.
Negative section of review
No tea & coffee! Not much storage (but fine god us)
Positive section of review
Ideal location
Negative section of review
N/A