1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house itself is very nice & in a good location. The bedrooms were minimalist yet sufficient, bathroom was nice, ensuite very good with excellent shower
Negative section of review
On arrival everything seemed fine until I checked the kitchen area. Food debris on dining table, both ovens absolutely filthy inside and out, food Debris in fridge, freezer was so iced up I couldn't open the drawers, it had a bag of opened ice. There was left over opened dry food in cupboard, the toaster was full of burnt crumbs The small tables in the living area were so so dusty I could write my name in it A cupboard under the stairs had a duvet thrown in it along with tins of paint The garden area was so overgrown we could not use it The beds were 2 single beds pushed together, not ideal. The house was listed with a hot tub, which we were unable to use as it had not been safety checked I complained about the cleanliness, one of the housekeeping managers came out on Saturday afternoon & was appalled by what she saw, very apologetic, cleaned the tables & oven doors & was organising a deep clean for the oven trays etc, this however did not help us whilst staying there
Positive section of review
Very convenient for terminal 5, especially with the pods. The room was very clean and very quiet considering it’s proximity to the airport
Negative section of review
Nothing
Positive section of review
I was welcomed at the door and shown to my well apportioned room. Breakfast was excellent and I really enjoyed talking with the hosts.
Positive section of review
Lovely place, excellent staff, beautiful room, good shower, everything we needed
Negative section of review
All good
Positive section of review
Beautiful B&B Fantastic and accommodating host Highly recommend!
Positive section of review
location is fantastic. Very helpful host would definitely re book again.
Negative section of review
havent really got any complaints
Positive section of review
Central location but was marathon weekend so was very busy.
Negative section of review
Room wasn't clean and clearly hadn't been dusted in a very long time, cobwebs and dirty windows. Maybe 2 or 3 staff members were friendly, the rest were rude or their customer service was just not up to scratch, I felt like a inconvenience when asking them stuff. Rude to the point a cleaner sighed when I was walking down the hallway because she had to move.
Positive section of review
The breakfast was good the location was great
Negative section of review
Nothing
Positive section of review
Great location and with very friendly staff
Negative section of review
There was no Air conditioning in the bedroom and we couldn't open the windows. It was very warm
Sawbridgeworth, United Kingdom
Positive section of review
Every thing
Negative section of review
Nothing wrong with anything