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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, clean and tidy, easy access - advised on the day host could not meet us after all but entry via key code box so no problems at all and straight forward. Clean bedding and towels, fan provided in master room. Fresh milk in fridge and good quality ground coffee provided.
Negative section of review
Description advised tea and coffee included however no tea, unless we just couldnt locate it, but checked all cupboards. We went out for breakfast so those that wanted a cuppa got it then. It was a hot day when we stayed and only the bathroom radiator could not be turned off so was sweltering in there. Also no lock on bathroom door so we all just whistled when occupied! Top bedroom window would not stay open and was propped open by a rolled up towel upon arrival so could not open any further for fresh air. No hand towels in bathroom or kitchen so had to use from the bedroom towels left on beds and some guests went without 'hair' towels instead.
Positive section of review
Beautiful settings, very peaceful, although very busy there was plenty of room in the lounge area for relaxing, having a drink.
Negative section of review
Even though there’s painting being done on the outside the place is dated on the inside, the rooms though comfortable and clean desperately need updated too.Very busy but not a lot of staff going around, one person manning the reception, another manning the bar and coffee shop and having to run between the two.
Positive section of review
A great hotel next to the station and a brand new refurbishment. Convenient for station and town. The breakfast was very good.
Negative section of review
For the radiator in the bathroom to go off at night, it was on permanently day and night.
Positive section of review
Beautiful view from aparment overlooking the lake. Easy walk into Pooley Bridge (plenty of places to eat).
Positive section of review
Excellent owners, the best room we had on a filming tour of the Dales, Beer well kept. Will be back.
Positive section of review
Rooms were clean and spacious. Bed was comfortable. Staff in all areas were friendly and helpful.
Negative section of review
Changing room was messy, towels and clothes left on benches.
Positive section of review
Breakfast was very good, so much choice and friendly service.
Negative section of review
The only thing I was disappointed with is that the room was tired and dated. However the bed was clean and comfortable. Staff told me they were due a refurbishment.
Positive section of review
Heel rustig en toch vlakbij het centrum
Positive section of review
Room view and hotel location
Negative section of review
Cleaner was very pleasant, receptionist was slightly cold. The room was hot and air con couldn't be adjusted to make the room a pleasurable temperature.
Positive section of review
Rooms upstairs were nice
Negative section of review
The Ants all over the kitchen
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