1
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2
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3
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Stansted Mountfitchet, United Kingdom
Positive section of review
Coffee terrible, complained to manager who saved the day by giving us an extra shot to make the decaffeinated coffee acceptable. Good strong decaf is available in todays coffee scene. We have Starbucks coffee beans at home all the time, our decaf is excellent. This hotel chain needs to catch up with today’s coffee standards.
Negative section of review
Coffee terrible
Positive section of review
Besides the above ratings, I'd like to single out Becky for a special mention during both dinner and breakfast. Her friendliness, kindness and professionalism were a credit to the hotel. But we were delighted by all contact with its staff.
Positive section of review
FRIENDLY STAFF, GOOD FOOD AND DECENT BEER SELECTION IN A LOVELY OLD COUNTRY INN FULL OF CHARACTER. A LITTLE ON THE PRICEY SIDE BUT OTHERWISE ALL VERY GOOD.
Negative section of review
ROOM PRICE A BIT HIGH AND NO AIR-CON BUT WASN'T PARTICULARLY WARM AT TIME OF OUR VISIT SO NOT A REAL PROBLEM.
Positive section of review
Staff very friendly, rooms (and the facility in general) are comfortable and clean, breakfast very good. Overall a very nice experience!
Negative section of review
The temperature in the room was VERY cold. I normally prefer rooms that are not overheated but this was on the verge of uncomfortable.
Positive section of review
The breakfast was excellent. A good variety and everything topped up by staff as required
Negative section of review
I must have had the noisiest room in the hotel. Situated on the ground floor doors banged at night and early morning. Considering I booked months in advance I found it extremely disappointing
Positive section of review
The best hotel and service if you go there ask mister ridha the manager
Positive section of review
The location. Clean bedding & towels and lots of toilet paper☺️
Negative section of review
Not as described on website. Hotel on site burnt down last year! Tatty old caravan with post note on window to say our key was in the door! No welcome, we didn’t see anyone! All the kitchen pots, pans were very old & worn! The cooker hood was filthy! Also the bathroom wasn’t cleaned to any standard!
Positive section of review
Great location for Chester bus stop across road
Negative section of review
The breakfast was very good apart from the sausage ( cheap ) also cheap brown sauce ( hp need )
Positive section of review
Quaint and comfortable
Negative section of review
Hadn’t been cleaned before we arrived, however host was most accommodating and cleaned as soon as notified and gave us money for a coffee while we waited.
Positive section of review
Easy to park
Negative section of review
Nothing it was good