1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The B&B hosts were fantastic - friendly, chatty, helpful, caring. They provided me an anti-slip mat for my shower, helped me when I got my shower hot tap stuck on! There was a fab 'in-house' book provided with emergency number, local info, places to eat/visit etc. Breakfast was very tasty - easy pre-ordering system which also ensures no wastage! Bed was super comfy and I had a fan, hairdryer and a blanket in my wardrobe - what more could I need! I would definitely reccommend this B&B to everyone
Positive section of review
location of the property is convenient to walk into the centre. Bed and size of room are always good. speedy check in process and due dilligance (ID checks etc) are always good and cleanliness of room always good.
Negative section of review
The room was way too hot. Whilst there is no air conditioning in the room(s) and no-one can control the weather, there are other measures which can be taken to keep a room cool on hot days. Closing the curtains, controlling flow of air, even having a fan in the rooms. Open the windows (where applicable). Sadly nothing seemed to have been done to keep the room cool. Not a pleasant time at the point of entering the room and ensuring a decent sleep. In addtion, with the room facing the main road, a lot of traffic noise through the night (maybe consider triple glazing).
Positive section of review
The gardens and location was good. The gentleman who took over and worked night staff was friendly and welcoming
Negative section of review
One of the ladies on the evening poured a gentleman a pint and I assumed they were open and tried to order a drink and was told bluntly we are closed I said oh sorry I just assumed as you served him, to which she did not respond. There was 2 people to each room, one of the rooms only had 1 cup and sufficient facilities drinking facilities for 2 both rooms weren’t clean, the bathrooms needed a good vac and mop as the was dust fluff and his knows what else. The tray that held the tea and coffee facilities was dirty in the tray the coffee, tea bags, sugar and milk were stored and the actual tray that the kettle cups etc were placed on was also dirty. I thought upstairs was going to come through the ceiling as they were so noisy , the red light on the smoke alarm on the ceiling kept me awake and the bed was uncomfortable
Positive section of review
The room was lovely and clean bed was comfy the shower was nice and wifi was ok great value for money
Negative section of review
parking was a bit of a pain, had a bit of a musty smell from the window and the other guests were a bit noisy but calmed down after 11pm
Positive section of review
the family room has a good size 1 double bed and two singles, really good for a family trip
Negative section of review
we found 2 live spiders inside the bed, the bathroom has no built-up shower it was only the tub, and the door from the bathroom was poorly fixed, it fell down and broke the toilet seat while my husband was taking a bath. Luckily he was not at the toilet.
Bury Saint Edmunds, United Kingdom
Positive section of review
Excellant Breakfast , very welcoming staff , allround very nice place.
Bishops Stortford, United Kingdom
Positive section of review
Last minute reservation that saved my life!
Positive section of review
Location was convenient
Negative section of review
The bed was hard as a rock
Brighton & Hove, United Kingdom
Positive section of review
It was near the beach
Negative section of review
So noisy and had to walk up loads of stairs and couldn’t sleep
Positive section of review
Good value wholesome
Negative section of review
Room 14 could do with upgrade....black mould around shower.