1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
Pool was nice and warm and really quiet when we went. Gym looked nice. Pillows good Shower was warm 2 good size beds in the twin style room - could be comfier - it isn't premier inn quality mattresses!
Negative section of review
Hot tub was closed in pool area (think this is just temporary) Sheets a little bit scratchy, but clean. Breakfast was not good - £16 per person for bacon you could snap, eggs looked sketchy, pancakes had gone hard around the edges, juice was more like squash than fresh juice. Wasn't that warm - possibly just been unlucky. Waited 7 mins at the please wait here board and eventually just walked in and told one of the staff who were wandering around our room number - who didn't come and seat us. I think if we had breakfast elsewhere I would have had literally no real issues with the hotel.
Positive section of review
Room was smaller than we usually get when we stay there, was brilliant as usual until coaches turned up on the Monday and everything turned hectic wasn't very well organised considering they where expected
Negative section of review
Was told room would be ready for 3 at i 4 asked for the key and lady at reception said she didn't know if room was ready or not? Come back later or i will come find you when i know rather curtly... surely its her job to know which rooms are ready and which are not
Robin Hood's Bay, United Kingdom
Positive section of review
Location is perfect, spacious property with plenty of room for us as a family of 12! Bedrooms and bathrooms were clean.
Negative section of review
My only complaint would be the floors downstairs weren’t clean. There was bits of food/crumbs and dirt in the kitchen, hallway and living area. Upstairs felt clean. We had two crawling babies with us so it was a shame the floors downstairs were dirty as I didn’t like to put them down on the floor!
Positive section of review
Great location, lovely room everything you could want or need. Nice and clean with a really friendly and helpful team.
Negative section of review
Not much
Positive section of review
Beautiful property set in a great location. Warm and friendly staff. Excellent meals.
Great Yarmouth, United Kingdom
Positive section of review
Location was perfect hosts made you very welcome room was clean and smelt lovely
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely budget hotel, very clean room right in the heart of newcastle’s quayside.
Positive section of review
Location was superb and the building was like being in Bridgerton. We loved it.
Positive section of review
Excellent fresh cooked breakfast
Negative section of review
would prefer a coffee machine to the jug of coffee
Positive section of review
Clean and convenient
Negative section of review
Thin walls and being woken up at 4am.