1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great apartment wasn’t expecting full kitchen free water tea and coffee cold milk in the fridge .really friendly staff very helpful and informative even a little balcony.slap bang in the middle of Liverpool city centre 100% recommend
Negative section of review
Bit noisy in the morning with bins getting emptied
Positive section of review
Beautifully presented property with stunning grounds and clean and well decorated room. Lovely breakfast with a good level of choice. Excellent value for money
Negative section of review
n/a
Positive section of review
The apartment was very spacious, too big for 2 people but we loved it and has made us want to return with the family. Food was delicious.
Negative section of review
We didn't have a loch view which is what we wanted. We also asked for a first floor apartment but was given a ground floor. Whilst food was delicious service was slow and we left without waiting for dessert.
Positive section of review
clean comfy room. Breakfast fairly good standard . Location was excellent for wedding venue nearby.
Negative section of review
Narrow corridors, Mess from renovation works. Lack of hand rails on stairs (although renovations underway included some handrails) Fire exit not signed from our room - some proper lit signs in place, put not everywhere. Uneven floors - probably due to its being an old building. No bell on reception desk to summon a staff member to acquire our room keys-my son had to go to find someone. First lift not working, alternative lift temporarily out of action due to open doors upstairs.
Positive section of review
We attended a wedding Brilliant service friendly staff excellent food rooms
Negative section of review
There wasn’t one thing we didn’t like
Positive section of review
Interesting and likeable host but unprepared for our arrival.
Negative section of review
Bed broken on arrival, after 14 hour flight followed by train and tube rides, not welcomed. Had to sit sideways on toilet as knees would have hit door when shut. Is this legal?
Positive section of review
Very nice stay staff great
Positive section of review
Great place kind staff
Positive section of review
Location
Negative section of review
Very squeaky floors in some areas
Positive section of review
staff
Negative section of review
noisy