1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I’d booked the apartment when it was new on booking.com, prior to coming I looked at the reviews and was a little worried because of some of them….. however, on arrival to the apartment my worries were quashed. Adrian sent all the information over prior to our arrival, there was milk and some treats there for us. The property was clean and had everything that we needed for our stay. The beds were comfortable, and it was quiet. Television worked, it was warm and in a good location, I have asthma so thought I might struggle with the walk back from town but it was fine. I would definitely book and stay here again.
Negative section of review
Nothing.
Positive section of review
Comfortable bed, lovely complimentary toiletries. Didn’t use them but nice to have iron, ironing board, hairdryer. Appreciated Easy access wardrobe, black out curtains, bedside lights. Very clean and welcoming in room.
Negative section of review
I don’t stay in many hotels these days and I wasn’t aware that key card to room had to be entered speedily. I was much too slow and it took a couple of days before I was made aware, by chance by a member of the staff delivering a meal elsewhere. On my first trip to receptionist perhaps they could have explained? Also when I first arrived first point of contact was good, a couple of receptionists during stay were a less cheerful. I’m aware it’s a difficult job but they should try…
Positive section of review
Perfect location in the heart of chic Mayfair. Shopping and fine dining everywhere around. Thank you Corina and Antonio for an outstanding welcome ❤️
Positive section of review
Very clean and comfortable very close to the tube and American Embassy
Positive section of review
Location great for town centre and theatre.
Negative section of review
A little bit dated but improvements look like they are taking place. No on-site car park and charged for parking
Positive section of review
Parking and customer service
Negative section of review
Felt a little budget hotel
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, staff, parking
Negative section of review
Felt a bit soulless
Positive section of review
Central. Cosy. Clean.
Negative section of review
Nothing
Shenstone, United Kingdom
Positive section of review
Setting was good
Negative section of review
Dirty. Hot tub was not the one in picture. Was smaller. Hot tub was cold and very dirty and smelly. Kitchen was dirty. Garden a mess. Was a take your money no effort made type of accomidation. External lights on all night.
Newton Solney, United Kingdom
Positive section of review
Overall good.
Negative section of review
I booked a pub for accommodation to have food etc that evening. Unfortunately that didn't happen. Disappointed that not aware while booking that food wasn’t being served on some nights. Also unfortunate that the shower went cold after only 2 mins.