1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was perfect, just a short walk to the promenade! Paul and Steve were more than helpful and even checked us in early when we were ahead of schedule! Secure car parking at the back of the property took away the worry of parking on the street. The room exceeded expectations and was like a Tardis inside, squeaky clean. Beautiful breakfast room stocked with everything you could want to eat!
Negative section of review
The only thing that I could think of is that it was a shame there was no side alleyway to the back of the accommodation to get to the car park, you had to walk all the way around the neighbouring college but obviously that can’t be helped!
Positive section of review
Breakfast excellent location good staff 10/10 so Helpful and I mean all staff excellent !! I heard a lady say to the young man on reception Monday 20 th am you are such a charming young man and she said she’d stayed in hotels all over the world wasn’t that something
Negative section of review
No complaints at all
Positive section of review
Very nice hotel in beautiful surroundings. Good breakfast. Good dinner in the restaurant. The room was spacious. The hotel was quiet.
Negative section of review
The room needs a little dusting.
Positive section of review
Breakfast was good and plentiful and the room was clean. Good value for money
Negative section of review
The comfort of the bed was awful (mattress is needing replaced). The room set up was a bit odd, but then the shape of the room was odd. Old fashioned furniture - needed a bit updating. No tv remote. I felt the floor was also on a slope.
Positive section of review
Frank was in real time coordinating with me regarding my queries.
Positive section of review
Location, parking, ease of checkin and super relaxed atmosphere!
Negative section of review
There was a putrid smell in our room , which actually affected our sleep . But I did let them know and they apologised . I didn’t request a change of room as I knew they were fully booked .i would have if we were staying another night .
Positive section of review
Superb location, beautiful view and well equipped.
Negative section of review
Slightly awkward parking.
Sawbridgeworth, United Kingdom
Positive section of review
The grounds were lovely.
Negative section of review
Room was very warm. But Dan was provided.
Positive section of review
Very quiet and peaceful.
Negative section of review
Very firm mattress. A bit scruffy.