1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed was super comfy. Probably one of the best I've ever stayed in, actually Noise levels low apart from main road directly outside, but that's to be expected Black out curtains were very effective, albeit slightly too small for the window frames View was beautiful Couldn't hear other guests from inside our room
Negative section of review
The toilet leaked, and not just a trickle - every time it was flushed, it poured from the back. We ended up using both shower towels to soak it up Shower had low water pressure My partner tripped over the chair leg and fell in to the table, which broke in half. Upon reporting the damage to the manager upon checking out, we were told the hotel had no insurance to cover the damage and the table would cost us £70 to replace. The manager texted me his personal bank details to transfer the money after calling someone else (his "area manager"), initially putting the phone on speakerphone for us to hear, and the other gentleman began speaking in another language when asked about insurance, which made me retract my intial willingness to pay for damages as this made me feel uneasy, like I was being taken advantage of. No accident book to report the fall in. No forms to fill out. The manager had to leave to catch a cab, so we were left in reception with a text of bank details, no official paperwork, a very bruised leg and back (and this turned out to be a sprained ankle - thankfully not a broken bone!).. Overall, the manager was exceptionally polite and friendly. But an experience like this has, unfortunately, left a very bitter taste and I would recommend choosing another hotel with less shady employees
Positive section of review
Very good location, close to a lot of shops, the staff was very friendly and accommodating constantly helping if we asked, thankyou I’d definitely come back and would 100% recommend for anyone looking for somewhere affordable and clean
Negative section of review
N/A
Positive section of review
A thought the room was lovely, and the bed was so comfy, and the place was very modern, with lots to do, and the staff were really friendly, we will defo be back again
Negative section of review
There was nothing I didn't like about the hotel
Rushton Spencer, United Kingdom
Positive section of review
Lovely, unique lodge with lots of character. Beautiful views and wonderful hosts. The little touches from Barbara and Angus were very much appreciated.
Negative section of review
Beautiful views from the bedroom window but an optional blind to pull down would have been really helpful for the early morning sunrise.
Positive section of review
Lovely property, had a wonderful stay here and staff was so lovely and very helpful! Will definitely be back again thank you 🤍
Positive section of review
Staff excellent had friends having a night cap before bed did find the lady a bit stand offish
Negative section of review
Attitude of the lady
Positive section of review
Nice location, walking distance to the naval museum Paid onsite parking was awesome.
Negative section of review
A hotel fit for purpose, breakfast could've been better.
Positive section of review
Raj was helpful at the time of checkin
Negative section of review
Na
Positive section of review
The location but no sea view
Negative section of review
The bathroom and bedroom door were basic slatted cupboard door, this made it very uneasy to use the facilities. The toilet and shower you couldn’t stay is a bathroom, it was a converted cupboard that also had no windows eliminating any are flow, this made showering or using the toilet to interpersonal and uncomfortable. None of this was as described or shown appropriately in the pictures. On the morning of departure we were rudely disturbed by loud banging on the front door, with consideration to the time to vacate the property at 10am, this happened at 8am and once again at 9.15am, making us feel un-welcomed and rushed to leave the premises. The rules that were written about disposal of rubbish were also very intense but even in trying to do so, the appropriate bins for this were not visable, With all this in mind, Unfortunately even with all the pros of self check in amenities and location these unacceptable conditions of stay or the wish to return is most definitely not reflected in the price that we paid, especially on our travels to other places we have had the pleasure of staying at.
Positive section of review
Friendly staff, clean room
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
