1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked last minute and everything went smooth. Self check in late at night was easy. Andy is a thoughtful host and he even offered us additional discount after we booked. House is in nice location, 30 minutes from central London.
Positive section of review
Excellent accommodation, friendly staff, bar on the premises/we enjoyed a drink, great breakfast. We fell in love with the town/Penrith. Highly recommended! We will return in future to spend more time in the area.
Negative section of review
All was great...perhaps they could answer their phone which could have saved us getting lost in the one-way traffic system!
Positive section of review
Nothing It was disgusting I am so furious The grounds are dirty drug paraphernalia outside the door The apartment is of low standard definitely not not as advertised
Negative section of review
Poor decor, mould in bathroom, broken blinds, cigarettes in ash trays outside door Stain on bedsheets Dirt everywhere Tatty kitchen, kitchen, living area.
Positive section of review
Check in was easy, room was perfectly sized, clean, TV access and breakfast was excellent. Staff were lovely and perfect location for a short walk into the town centre.
Negative section of review
Nothing, perfect visit.
Positive section of review
Quality of breakfast and dinner very good. Room warm and spotlessly clean. Waiting staff helpful and friendly
Negative section of review
Minibar in room not working, light on but not cold hence fresh milk was off . On arrival no staff present so we walked through the hotel to find someone perhaps a bell on reception would be helpful
Positive section of review
Good location, very close to the Cathedral. Big bed and a moderately equipped kitchen.
Negative section of review
Weird smell in the entrance area. A bigger pot for cooking would be nice
Positive section of review
Great location. Staff. A perfect place to start a tour to Skye.
Negative section of review
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Positive section of review
It was comfortable and had everything you needed .
Negative section of review
Nothing and hope to stay there again
Positive section of review
Good location and rooms nice and clean
Negative section of review
The key got stuck in the lock when we returned at midnight, we were left having to sleep with the key still on the outside and after several attempts nobody answered the out of hours telephone. Had I of been a lone female I would of been left very vulnerable and don’t think I would of stayed the night and would of had to try to look for an alternative, I did bring this up with the management and it’s an outside company who deal with this and directed the call back to the bar of which was closed. This would have also been the case had we not of been able to get into the property at all! The room was really hot due to the bathroom radiator being extremely hot and unable to turn off. Although a nice pleasant little room I wouldn’t return due to having no confidence in the out of hours team which is a shame.
Positive section of review
Rom was clean and spacious
Negative section of review
Delay over breakfast with a large party being served, apologies were given from the staff for the delay encountered.