1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was easy to get to from the train station, only a 10 minute walk, View was nice, Breakfast was good, The room was spacious, The bed was okay for a pocket spring mattress.
Negative section of review
If I'm being picky, Toilet paper could be better, There wasn't any signal on the TV but we didn't end up using it anyways, You could hear other people and the cleaners come in and out of the rooms next to us, we were only there for one night but if it was longer I would have asked to move, Checking in was a bit chaotic, there was an extremely long queue and the staff were rushing to get people in, they were very professional, no information was given I had to ask for breakfast times and when we would be charged. No mention about the use of the gym.
Positive section of review
Location. Huge bed. Excellent shower. Clean rooms and surroundings. Staff were very professional and helpful. Very quiet, could not hear other guests moving about.
Negative section of review
No fresh milk available at 11pm for tea/coffee.
Positive section of review
Lovely clean room, perfect location for everything in Cardiff while being on a quieter leafy street. Easy walk to coach station, Bute Park, Castle and city centre.
Negative section of review
Check in was a bit confusing but the instructions are all there, I’d recommend printing them so it’s easier than trying to read off phone.
Positive section of review
Great location Excellent price Service was great
Negative section of review
Very warm in the room Was glad they had a fan though
Positive section of review
Fantastic location with cheerful, friendly staff.
Negative section of review
Great location with great views across the valley and it’s proximity to other bars, cafes, restaurants and Brontë Parsonage museum.
Positive section of review
Amazing host! Very cozy room and common areas
Positive section of review
Easy parking, spa and location
Negative section of review
Room was a bit tired
Positive section of review
Value for money
Negative section of review
Noise from other people
Positive section of review
Nothing at all
Negative section of review
The property was broken into upon our arrival & the owner did nothing to help us we had to leave because the back window was boarded up & broken down so the intruders could get in, we didn’t feel safe so left & the owner still isn’t talking to us or responding to our enquires for a refund
Positive section of review
Location
Negative section of review
The lift and the noise from the underground will wake u up..