1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I’ve given our stay a 10 because everything that mattered to us was perfect. We stayed in room 12 at the top of the Mansion House, amazing views from all windows. The beds and towels were spotlessly clean and we had a little kitchen area to cook food and make drinks. Jane on reception was absolutely lovely as were all the staff we encountered. The grounds were pristine and the rhododendrons stunning. The indoor pool was clean and the water temperature perfect.
Negative section of review
I have to give a balanced review. The Mansion House is a beautiful old lady who, like the writer is showing her age. Although clean and tidy she could do with a bit of a spruce up, especially the kitchen cupboards. If you have walking difficulties it’s a long long way up the stairs to the top. None of this mattered to us and we’d book that room again to be able to see the wonder views.
Positive section of review
excellent buffet style breakfast and a really good variety of produce available. the bedroom had a huge comfy bed and was spotless. the situation was superb for easy access to the historical castle and priory and the beaches. Also an easy walk int Tynemouth and Whitley Bay.
Negative section of review
nothing, everything was fine. the staff were friendly, helpful and polite. we would definitely stay there again if in the area.
Positive section of review
The caravan was clean, comfortable and well equipped. We didn't have any towels on arrival, but this was soon remedied by a quick call to the agent who apologised and had them sent over.
Positive section of review
Cheerful staff, efficient. Great central location. Good choice of breakfast. Comfy bed.
Negative section of review
Next to busy road. Too noisy to leave the windows open at night when it's hot.
Brighton & Hove, United Kingdom
Positive section of review
Location. Cleanliness. Friendly sraff. Views. Large room with comfortable facilities
Negative section of review
Shower wasn't great
Positive section of review
The room were not very clean. No hot breakfast on the first morning, disappointing.
Negative section of review
The girl who was in managing the dinning on the Sunday at breakfast was very good.
Positive section of review
Kitchen was clean and plenty of cooking area.
Negative section of review
Room was bit damp
Positive section of review
Pub and ideal location for our trip.
Negative section of review
Batteries had gone in the tv remote.
Positive section of review
Amazing views, great service.
Negative section of review
We stayed for one night in a room for £210 that had an overpowering smell of damp. We left the window open the whole time and I could still smell it. Extremely unpleasant. I notified the staff the next day. There was a very unsurprised response of ‘I’ll get someone to take a look’.
Positive section of review
Breakfast very good
Negative section of review
Bathroom tired
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