1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very impressed with everything. Spotlessly clean, lovely staff, very good breakfast with lots of choice. Had an evening meal here too which was good. Bed linen & towels pristine. Two lifts, & they didn't take forever to reach our floor. Really helpful check-in - gave us a map & pointed out places we wanted to see. Won't hesitate to stay here again when we next visit this wonderful city.
Negative section of review
A bit of a struggle up the steps with heavy bags to get to our floor of the car park, but that may have been our fault - think there's a lift if you go into the shopping centre.
Positive section of review
Denise met me at the door and from there until she bid me farewell it was the most pleasant stay. The room was very clean and comfortable, the breakfast was superb. The location was beautiful and quiet just out of the way enough but easy access to where i needed to be. Perfect, I will be returning on my next trip. Thank you for your hospitality.
Negative section of review
nothing.
Positive section of review
Great location, just a 5-minute walk from Paddington underground and train station. Plenty of restaurants, bakeries and small shops in the surrounding area. Clean room, comfortable bed. Wi-Fi worked perfectly. Excellent hotel staff, very polite, friendly and welcoming.
Negative section of review
Very small room/toilet but that's something one would expect from a small hotel in an old English house. Still, wouldn't mind staying here again.
Positive section of review
This "cosy" Bothy was superb. It was in great rural location with all the comforts of home. The hosts were very nice and welcoming. Highly recommended for anyone looking to have a taste of rural Scotland.
Positive section of review
The room was very big with everything in that you could need. Overlooked the pitch which was nice.
Negative section of review
The hotel is in a flight path, so if you're a light sleeper like me, you will be woken up roughly every hour.
Positive section of review
Allow dogs, nice owners of pods and good location
Positive section of review
Comfortable and homely, in a grand setting
Negative section of review
Dangerous staircase at top. My partner would have fallen backwards had I not been there behind her . Breakfast was let down by poor service. She was grumpy and quite evidently very keen to end her shift. I had to knock on the kitchen door where they were both manically washing up, in order to get a second cup of coffee
Positive section of review
Everything was as we’d hoped
Positive section of review
friendly staff
Negative section of review
lift was out of order we had to climb six floors up!