1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Clean and staff very helpful and friendly , the breakfast was excellent and the choice was great something for everyone , we will be staying here again as it’s so convenient for the cruise terminals.
Positive section of review
The room was excellent and the breakfast very good, staff member checking in for breakfast was friendly and professional The spa area was a little overcrowded but ok
Negative section of review
The staff member on reception at checking in, and out was unfriendly and looked miserable. At the spa area there was some maintenance work going on for the duration of time I spent there and several men working on it. There was no sign to say this was happening and no apologies from the workmen, also I don't think the job needed three men working on it. Lastly, I was extremely disappointed and concerned that I had been charged three times. I checked my credit card statement and there were three transactions, one for the day I checked in and two on the day I checked out. I didn't understand why this needed to happen. The staff member on check in explained that an additional 15 per cent would be added and then reimbursed. I had no additional expenditure during my stay, so surely the bill should have been the original cost of my room with the 15 per cent reimbursed. However, I was charged the original cost of my booking, plus an additional 15 per cent twice! I find this to be unacceptable. This is very bad practice and should be reviewed, this had never happened to me with any other hotel I have stayed at.
Positive section of review
Beautiful well equipped house, spotlessly clean, gorgeous furnishings with everything you need plus some very thoughtful touches.
Positive section of review
Beautiful location , food excellent , staff team very friendly and welcoming , would highly recommend this property .
Negative section of review
Nothing springs to mind !
Positive section of review
Location and value fot money friendly staff
Negative section of review
A bit out dated
Positive section of review
Very clean and a lot of space available x
Positive section of review
Staff were Fantastic,
Negative section of review
only fault was the state of the windows. The wood frame was literally rotten and huge gap when window down and there was wet stain in bathroom ceiling and mould plus mobility scooter access was horrendous. Bell on the outside never worked so I had to ring reception everytime, one day 1 rang 6 times and eventually had to go along to main entrance up stairs and tell reception as they didn't know phone wasn't working it would be much better if 1 side of entrance was steps and the other wheelchair friendly ramp
Positive section of review
Location and staff.
Negative section of review
Nothing.
Positive section of review
It was clean
Negative section of review
Could do better food choice
Positive section of review
Location.
Negative section of review
Stairs but knew about them before booking.
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
