1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is great. It's close to attractions and places to eat and a reasonable walk to the train station. My bed was firm but comfortable enough and I slept well. All the important parts were clean.
Negative section of review
The stairs are steep and narrow and hard to get large and/or heavy bags up. It's a charmingly old building on the outside but on the inside it's the less charming sort of old - stained carpets, somewhat worn furnishings, slanting floors, outdated designs. My room had two heaters, the one I was instructed to use on arrival didn't work; I didn't try the other one in case I was instructed to use the other because it had some fault so my room was cold. Check in process was a bit of a pain. They can't store bags, so I had to pay £12 at a different place to store my bags for half a day.
Positive section of review
Very friendly staff and door supervisors very accommodating and knowledgeable about the local area. I.e where we were able to go and socialise with good people good food and good local sourced drinks
Negative section of review
The pictures on the website for a twin bedroom looked a lot bigger!!!! I understand that everyone takes pictures of their best rooms but I would say in the pictures take pictures of all the rooms and maybe put up that you cannot guarantee which rooms that you will get unless you contact urselfs directly.it’s only a thought as I booked off of booking.com
Positive section of review
Everything was lovely! No complaints. The photos do not do this house justice.
Positive section of review
Super friendly staff Great service Wonderful location
Negative section of review
Nothing
Positive section of review
Very clean, warm, nice staff, good value for the money.
Negative section of review
X
Positive section of review
The hotel is very convenient for the station
Negative section of review
My room was freezing in fact I had to sleep in my clothes to keep warm. The electrics were dodgy and caused my phone charger to short circuit
Positive section of review
Location was close to airport
Negative section of review
Very expensive to eat dinner or drink at
Positive section of review
I didn't like it at all.
Negative section of review
it wasn't clean at all. Host is a rip-off I had booked for 4 nights but only stayed there for one night because the toilet was unhygienic and the kitchen was the same. I asked the host that I would complain about it and ask for a refund of 3 nights. But she didn't agree. There were used condoms in front of the room. Hair in the bathroom and lime stains in the toilet. I will also upload pictures, please do not booked
Positive section of review
Food is very good
Negative section of review
Staff at the reception is very rude
Weston-super-Mare, United Kingdom
Positive section of review
Nothing
Negative section of review
All of of it