1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was superb and so was the staff and the room. Spacious, clean, comfortable. Nice quiet location which is ideal at the end of a working day. The restaurant was amazing and so was the food. The staff are very attentive and make you feel welcome.
Negative section of review
Nothing to point out on this matter. Will always try and stay when back in Dundee again.
Positive section of review
This is a small, quaint B&B in the heart of Torquay. The place although quite old is very clean and certainly fit for purpose for myself as a solo female traveller and needing to feel safe. The owners were lovely and welcoming.
Negative section of review
Nothing really, other than the room was probably ready for an update.
Positive section of review
Staff were very helpful, we were all looked after, always friendly, breakfast was excellent as usual, highly rate this hotel.
Positive section of review
Good central location. Very clean. Good facilities. Overall very good and fair value for money. Well equipped
Negative section of review
Pet smell on leather sofa although I accept this is a pet friendly house on lower floors. Maybe they can be covered where pets are staying and cleaned after? Could do with non slip bath mat for when showering. Stairs are OK but maybe not so easy for elderly and they do eat into landing area outside bathroom. Layout of basement lounge needs a bit more thought - doesn't feel welcoming with 2 sofas side by side
Positive section of review
Location is the best value of this hotel. The staff was friendly.
Negative section of review
The room was very small and not like on the pictures. We stayed in a triple room, which did not have enough space for three people. We had one poor quality window, that was closed, but it felt like it was open. The wind was blowing through the window and everything outside could be heard. It was very cold. The walls were also thin and everything going on in other hotel rooms could be heard. Towels were changed daily, but they were all stained. Our floors were not cleaned once in six days. There was no safe or mini fridge in the room. We had only one small mirror, that was in the toilet. Breakfast was satisfactory, but the dining room was so small that you had to wait in a queue to get a table.
Positive section of review
The terrace in the morning sun. Good breakkie. Great location
Negative section of review
No lifts.. but hey. It wasn't really an issue.
Positive section of review
Everything was exceptional and the facility’s were amazing !!
Negative section of review
The staff were so friendly and helpful with everything !
Positive section of review
Location is perfect... Central for taking day trips
Negative section of review
Very early check out. Should be at least 11 or 12.
Positive section of review
Excellent all was well and very helpful
Negative section of review
All good
Positive section of review
Location
Negative section of review
No hot water we rang up and they said they couldn't assess the hot water tank as it was in another building so I couldn't wash my baby. I then complained after my stay and they said there was nothing wrong with it.
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