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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ramada Downtown Dubai

    - “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Diamond Hotel

    - “All good, I really enjoyed”

  • Pinnacle Hotel Whistler

    - “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Anessis

    - “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”

  • Kelingking Sunset Point Hotel & Spa

    - “Everything 👌location, nice tidy room, super helpful and polite staff.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Rinn Nishiwakamatsu

    - “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”

  • Traders Hotel, Kuala Lumpur

    - “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”

  • Hotel Mai Amsterdam

    - “Great location, very comfortable rooms, spectacular breakfast”

  • Hotel Górski

    - “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Akara Hotel

    - “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”

  • FONTANA VERDE

    - “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Lion Hotel

    Brewood, United Kingdom

    Average review score: 8.2
    • Positive section of review

      My friend and I really enjoyed our time in Shropshire, but particularly at the hotel where the service was excellent! Staff were so friendly and accommodating. We had a lovely evening meal and the breakfast was very good too (I was provided with a very nice vegan breakfast). The location was good and the village was very pretty too. I slept like a log and would definitely stay at the Lion hotel again when wanting to visit the area.

    • Negative section of review

      I liked everything!

    Reviewed: 22 May 2024 Stayed in May 2024
    Michael United Kingdom
  • Leonardo Hotel Chester

    Chester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      The location is superb and surrounded by all the top rated restaurants in the same street. A stone's throw from the river as well. Lovely restaurant and breakfast was first class. Chef will happily make an omelette as well.

    • Negative section of review

      Paid extra for a Queen room and wasn't worth the money. Room still small and not very luxurious. Fridge didn't work. No facilities apart from selling point - the great location of the hotel.

    Reviewed: 22 May 2024 Stayed in April 2024
    Laura United Kingdom
  • Luxury Apartments - MBS Lettings

    Bewdley, United Kingdom

    Average review score: 9.7
    • Positive section of review

      The apartment was beautiful. It was clean and had everything we needed for the weekend. It was perfectly located only a short walk from the town centre and just up the road from the Safari park.

    • Negative section of review

      We liked everything, nothing was wrong.

    Reviewed: 22 May 2024 Stayed in May 2024
    Craig United Kingdom
  • Ards House Self catering apartment with sea views

    Oban, United Kingdom

    Average review score: 9.2
    • Positive section of review

      The view. Kris was so kind and helpful. Fabulous apartment. We could have stayed for a week or more. Great parking. Nice pub along is the road. Most comfortable bed and large towels.

    • Negative section of review

      Loved everything. So glad we didnt stay in Oban. Connel is a short drive away and so much nicer.

    Reviewed: 22 May 2024 Stayed in May 2024
    Linda New Zealand
  • The Edwardian Manchester, A Radisson Collection Hotel

    Manchester, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Got a free upgrade at the property because they did not have the room I booked and prepaid for

    • Negative section of review

      They did not accommodate me request to pay for late check out even through I confirmed it twice once via message and then via calling at the property

    Reviewed: 22 May 2024 Stayed in May 2024
    Fatima United Kingdom
  • Cardiff city apartment 2

    Cardiff, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Everything was great, the view, the facilities & location

    • Negative section of review

      N/a

    Reviewed: 22 May 2024 Stayed in May 2024
    Rory United Kingdom
  • Swan Motel

    Beccles, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Location. Welcoming & friendly staff. Good value.

    Reviewed: 22 May 2024 Stayed in May 2024
    Richard United Kingdom
  • Cosy 2-bedroom house in Leith

    Edinburgh, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The actual shower was fine. It was near a bus stop.

    • Negative section of review

      There was mold in the bathroom along the ceiling. Two doors were not completely painted, the edges along the hinges were unpainted. There were no oven mitts so we had to use a bath towel. John said he would send a pair the next day but they never arrived. The hot water in the kitchen and bathroom was scalding. The floors were not clean. The bathroom had no towel bars or hooks to hang towels on. The box of laundry detergent was empty and John suggested we go buy some and be reimbursed (on my holiday I don’t plan to do the owner’s shopping!) The outside garden area was weed ridden and the furniture was filthy with a full ashtray. The beds were very uncomfortable.

    Reviewed: 22 May 2024 Stayed in May 2024
    Betty Canada
  • Mercure Blackburn Dunkenhalgh Hotel & Spa

    Accrington, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Good location for business trip

    • Negative section of review

      Room temperature was too hot. Radiator was on full. I notified receptionist shortly after checking in, in the evening and when returning to my room later after dinner, the radiator was still on. A man came to turn it off but whatever he did, didn’t work. I was given a fan but it didn’t have much effect. A young man behind the bar used his bank card to drain away too much cordial he had poured in a glass full of ice, when I asked for a completely new glass and measure he seemed reluctant to do so until I insisted. Breakfast is expensive and if you want to use the pool, you have to pay extra.

    Reviewed: 22 May 2024 Stayed in May 2024
    Susan United Kingdom
  • Springfields

    Horsham, United Kingdom

    Average review score: 9
    • Positive section of review

      Room size. Bed size

    • Negative section of review

      Shower temperature fluctuated.

    Reviewed: 22 May 2024 Stayed in May 2024
    Timothy United Kingdom
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