1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were welcoming and the man at the front desk was most helpful. We didn't realise that children were free for breakfast. The room facilities were not great but it was a 3 star. The carpet felt sticky and grubby. There weren't enough hangers in the wardrobe x 3 for a family & the shower took some time to heat up before anyone could get in it. Behind the bed was not hoovered, (we looked to see if we'd left anything ) our kettle smelt of smoke and had to be changed but this was quickly remedied. The linen was clean. The bed was comfortable. It served our purpose before moving on to our next hotel the Marriott.
Positive section of review
The staff was very friendly & welcoming. Very happy with way they helped me & catered to my needs. Liked fact removed rubbish first time I put it out following signs in building.very good location.
Negative section of review
The bed was bit hard .fact that there's no warning that people entertaining down stairs with staff till 130 - 2 am some time later most days of my stay. think I had 2 quite nights in whole stay where I got sleep. If it not music ,it's shouting & running up stairs banging on doors. No concerns of other people that was booked in to hotel unlike the other hotel I've stayed in that had a quiet time so not to disturb other guests .WiFi didn't work till 2 days before I leaved. Water in shower was hard to get temperature right most was have to hot or to cold. I would definitely think twice about staying there again.
Positive section of review
Lovely location & friendly helpful staff. Views were amazing & price I paid on booking.com was a bargain
Negative section of review
Dram bar - nice, mood lighting would help with the ambience Food in restaurant was overpriced for the standard (pub grub at restaurant price)
Positive section of review
Staff were all excellent. Room was very clean and comfortable.
Negative section of review
No problem.
Positive section of review
Lovely atmosphere, location and food.
Negative section of review
Nothing
Positive section of review
Location was terrific
Negative section of review
All goodm
Positive section of review
It was a bad at all
Negative section of review
I do not like the bed .no clean.no place.no privacy.
Positive section of review
Beautiful property
Negative section of review
The spa opening times didn’t allow me to visit due to my work schedule. If it was open earlier, it would have been better for me.
Positive section of review
Location was good
Negative section of review
Floor boards, move when I walk in the hallway and one can hear people as room not very sound proof
Positive section of review
Location
Negative section of review
Dirty bathroom and sticky carpets 🤮